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Reviews, get directions and contact details for Suncorp Bank

Address: 50 Bulcock St, Caloundra QLD 4551, Australia
Phone: 13 11 55
State: Queensland
City: Caloundra
Zip Code: 4551


Opening Hours

Monday: 9:00 AM – 4:30 PM
Tuesday: 9:00 AM – 4:30 PM
Wednesday: 9:00 AM – 4:30 PM
Thursday: 9:00 AM – 4:30 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
Went in to open my 6th bank account with this branch for my 6th grandchild. Made special arrangements for my daughter to travel 20km just to bring ID documentation which I knew they would require Was told they were too busy and I had to make an appointment which was okay except I asked if they could take note of my daughters documentation since it was a big effort for her to get there again. They refused to take copies and were adamant that all people would have to return the following week which was the earliest I could get an appointment. We then rang suncorp phone assistance and were told that we definitely did not require an appointment and they would ring Caloundra Branch and arrange it but would you believe that they rang back to say Caloundra werent answering. They do not deserve any business. The attitude was arrogant and condescending. I will do my utmost to take all accounts which have substantial balances elsewhere. From little trees big trees grow.
7 years ago (25-01-2018)
When taking in documents to be certified staff were unprofessional and very unhelpful.
7 years ago (07-08-2017)
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