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Reviews, get directions and contact details for Suncorp Bank

Address: 537 Mulgrave Rd, Earlville QLD 4870, Australia
Phone: 13 11 75
State: Queensland
City: Earlville
Zip Code: 4870



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Reviews
Would give 0 stars if I could. Can't get through whenever you try to call, no one in the branch knows how to reply to emails, request a document and it takes weeks when you are told it should only take 10 minutes. Try to call suncorp main line and end up on hold for an hour. I have never experienced such poor customer service as I have with Suncorp, and in particular the Cairns Central branch.
Sorry , there was NO MINUS ... Had coffee on offer for Customers went in on four 4 different occasions ...NOT AVAILABLE !!!! Are UNABLE to give you a PRINT OUT of Deposit of Monies ???? Staffs scribble on a bit of paper your balance , NO Terminal for you to check your accounts ... The branch needs a Re-vamp or CLOSURE !!!!
Can't afford to put staff on to service their customers?! I'm in a queue that stretches out the door and they have a single teller working. Not good enough.
Should have more than two customer service officers serving considering the area this branch covers. After closing the Earlville branch!
The best bank. Great customer service, every time.
A very well respected bank that is a major financial support of Australian sport. Has ATM attached
Only 1 branch in the whole of Cairns, its ridiculous!! Bring back banking to the suburbs
Gone from the best Bank in the 80's to the second worst in the country.
Very poor chance of ever speaking to anyone in this branch by phone,they hide their phone number from everyone.
A great Qld bank
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