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Reviews, get directions and contact details for Student Flights Joondalup

Student Flights Joondalup
"As part of Australia's largest travel agency, Flight Centre Joondalup is where travel dreams come true. Our experienced travel agents can help you with planning and booking flights, accommodation, tours, cruises, car hire, rail travel, and much more. Have you got a travel credit ready to be used? We can help with that too. Please visit our website, call or come in for more information."
Address: Shop T49, Lakeside, Joondalup Shopping Centre City, 420 Joodalup Drive, Joondalup WA 6027, Australia
Phone: 1300 139 926
State: Western Australia
City: Joondalup
Zip Code: 6027


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 11:00 AM – 5:00 PM


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Reviews
Worst travel experience ever thanks to Flight Centre. Electronic tickets did not come through as promised which led to myself and Air New Zealand staff spending 2 hours on hold with their 24/7 support line who couldn't even help. I had a young person with a disability and 5 yr old travelling with me and we did not know if we would make it with the flight being kept open for us to the last minute and having to rush through. Very stressful. Air New Zealand staff at the airport were AMAZING and made it happen for us I will book online next time. Poor apology from Flight Centre given the stress they put us through!!!
Went in a spoke to a consultant on a Saturday morning, discussed plans to book a European holiday. Consultant was friendly and helpful at that time, mentioned that she would have to make a few calls on monday and would contact me then. Unfortunately she never got back to me, or replied to emails or phone calls from me over the next week. prices for flights have increased quite a bit in the meantime, so I'm out of pocket. I took my business to Helloworld Joondalup, who were much better to deal with, I suggest you do the same.
100% Incompetency by this travel agency. We dealt with a travel agent called Amber. 1st didn’t have time to talk face to face so she asked to do everything by email. We specifically asked for a holiday with three adults and two children. We booked two different hotels and in both hotels appartments there was no enough beds for everyone. In one of the hotel there was only 1 queen side bed room. The hotels booked were average and difficult to reach the main attractions. So we had to rent a car and spend more money. Please avoid flight center in Joondalup. A DYI holiday would be much better. Flight center you better choose competent travel agents.
Not sure how to rate this venue. At first the girl was very professional and friendly. She assured me of my booking back to Melbourne with a hard copy of my ticket. Also an email would be sent Also confirming. However no email was received. I couldn't contact this venue by phone because no one would pick up and it rang out and hung up. Anyway I had no need to worry as my flight went through when I got to the airport.
I spoke to Atareta at the Flight Centre to book flights from Perth to Glasgow, Uk and she was the most helpful and courteous agent I've met. I would recommend them.
A training consultant named Lauren …, incredibly talented in her field: she patiently listen d and diligently solved all problems. Recommend her anytime,
Flying out in less than a week and they've changed our flight from edinburgh to London and have lost count of the number of emails and phone calls that go unanswered. Can't even get through to the mailbox to leave a message as the mailbox is full so I guess it's common for them to ignore calls Edit: thanks so much owner for the very futile response saying you care. You just don't want bad reviews. My mum has gone down today and we now have to phone the emergency number as you have decided you are closed today when she was going down to sort this terrible service.
Very lovely staff, especially for Amber who is very interactive and knowledgeable travel agent.
Discusting service, 2 staff free and let myself and my mother stand In the store obviously needing help both staff would avoid eye contact with us, I got so sick of being ignored I approached one of the lady's desks she looked at me as if I had annoyed her and said, umm sorry I'm busy just go take a seat, we took our money and booked else where, you really need to learn on customer service, very sour cold service.
Website advertised opening hours from 9 to 5:30. NOT SO!!!!! I took time off work just to find out I waisted my time. UPDATE YOUR INFORMATION or at least post the correct business hours at your office.
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