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Reviews, get directions and contact details for Flight Centre

"As part of Australia's largest travel agency, Flight Centre Joondalup is where travel dreams come true. Our experienced travel agents can help you with planning and booking flights, accommodation, tours, cruises, car hire, rail travel, and much more. Have you got a travel credit ready to be used? We can help with that too. Please visit our website, call or come in for more information."
Address: T214A/420 Joondalup Dr, Joondalup WA 6029, Australia
Phone: 1300 842 056
State: Western Australia
City: Joondalup
Zip Code: 6029


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 11:00 AM – 5:00 PM


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Reviews
Worst travel experience ever thanks to Flight Centre. Electronic tickets did not come through as promised which led to myself and Air New Zealand staff spending 2 hours on hold with their 24/7 support line who couldn't even help. I had a young person with a disability and 5 yr old travelling with me and we did not know if we would make it with the flight being kept open for us to the last minute and having to rush through. Very stressful. Air New Zealand staff at the airport were AMAZING and made it happen for us I will book online next time. Poor apology from Flight Centre given the stress they put us through!!!
Just wondering what the point of this agency is? You recommend places and book them for people but if there's issues you can't help? If people need an agency to book holidays, how are they expected to be savvy enough to figure out who to contact if there are problems? If not the people who booked it, then who? We have issues with the accommodation Amber booked, it is filthy and it is a health risk. It has caused an insane amount of stress, and there is no help to be found. We have called and called yesterday and today, nobody answers the phones. We have also sent multiple emails with no response. Please read your emails. Thank you
Have tried to go there twice. The first time we were politely told to wait 45+ mins to be seen..... so we could book a group of couples to go to maldives.... it's OK, don't take my money with the fat commission included. The second time, I went to pick up a $100 gift card and was asked to wait half an hour. It actually took less time to stand in the post office line that went right out the door. If you love waiting in uncomfortable chairs, this is the place for you!
What a waste of our time! You can’t get in contact with anyone, we paid for exit row seats and ended up getting no exit row seats and having to sit seperate from one another. Good luck calling, they never call back and emailing is at least a day and a half if not longer. Absolutely appalling. I will never ever go through another flight centre again. If I could give 0 out of 5 I would.
Looked at booking flights to the UK online but figured it'd be easier going in to store, great service and very helpful.
Went in a spoke to a consultant on a Saturday morning, discussed plans to book a European holiday. Consultant was friendly and helpful at that time, mentioned that she would have to make a few calls on monday and would contact me then. Unfortunately she never got back to me, or replied to emails or phone calls from me over the next week. prices for flights have increased quite a bit in the meantime, so I'm out of pocket. I took my business to Helloworld Joondalup, who were much better to deal with, I suggest you do the same.
100% Incompetency by this travel agency. We dealt with a travel agent called Amber. 1st didn’t have time to talk face to face so she asked to do everything by email. We specifically asked for a holiday with three adults and two children. We booked two different hotels and in both hotels appartments there was no enough beds for everyone. In one of the hotel there was only 1 queen side bed room. The hotels booked were average and difficult to reach the main attractions. So we had to rent a car and spend more money. Please avoid flight center in Joondalup. A DYI holiday would be much better. Flight center you better choose competent travel agents.
After waiting weeks for Midland to come back with any travel itinerary. I suggested we attend Joondalup FC. Liane is awesome she was patient as we looked at options and made changes and then she did send us a full quote the following following week and suggested we make appointment to return should we wish to firm up plans. We did so. Definitely recommend making appointment as these ladies are super busy and don't want to dissapoint and have you wait long. 5 for liane service 100%
A training consultant named Lauren …, incredibly talented in her field: she patiently listen d and diligently solved all problems. Recommend her anytime,
I spoke to Atareta at the Flight Centre to book flights from Perth to Glasgow, Uk and she was the most helpful and courteous agent I've met. I would recommend them.
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