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Reviews, get directions and contact details for Stawell Amcal Pharmacy

Stawell Amcal Pharmacy

About

We understand what you need. We are passionate about the health of our customers and our pharmacists give the right advice every time. We are here to help you stay healthy and active so you can fully enjoy everything life has to offer.

Story

We are a friendly, community pharmacy here to deliver you a healthcare experience based on trusted advice and information to improve your health, wellbeing and life.

We understand what you need. We are here to help you look good and feel great. We are passionate about your health and our pharmacists will give you the right advice every time. With lots of conflicting information out there around health we provide a wealth of knowledge that you can trust. We are here to look after you and your budget with the best value, always. We are always ready to help and make a difference.

Come and visit our pharmacy and experience warm, friendly and professional service every time.

Expert advice for every Australian.


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Address: 104-106 Main St, Stawell VIC 3380, Australia
Phone: (03) 5358 1400
State: Victoria
City: Stawell
Zip Code: 3380


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:30 PM
Sunday: 10:30 AM – 12:30 PM


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Reviews
I had a great experience at this pharmacy. The manager is so cooperative and helpful, always willing to solve customers' problems. she is doing a great job. If they don't have something in stock, they can order it and it comes the next day.
Great pharmacy, staff really know their stuff and everyone knows you after the first visit
Handy to have in Stawell. Well stocked for all your needs.
I know the pharmacy was very busy but I still find it difficult to understand why it takes an hour and a half to get scripts processed, especially when there are three pharmacists on duty! This hasn't happened just the once, but many times lately. I was initally told it would take three quarters of an hour, went back 50min later to be told it would be another 15min. Finally got it more than half an hour later!nWhile I was waiting, I strolled up to the front of the shop just looking around, the phone was ringing and ringing, and one staff member was at the front counter having a long personal conversation with someone she obviously knew well. Meanwhile the phone kept ringing! The girls at the main counter were all very busy at the time.nThis customer service, or lack thereof, is just not good enough! We have been loyal customers for five years now but I have had enough! Unless things improve we will be taking our business elsewhere!
Found the service here terrible. Needed to get a repeat of some medication whilst away on holidays. When I dropped off the script I was advised there was a 30min delay. Instead of 30mins, I waited over an hour to have my script filled. I hate when people think it is okay to repeatedly lie about delay. JUST BE HONEST!! I decided to pop out and to do a grocery shop and came in just over 30mins after I initially dropped off my script. I asked the team behind the counter how much longer and was told it was being filled now. 15mins later, I asked again and was told it was being checked. Another 15mins later I asked again and was told I can pay for it now as they were done and just needed to pass my items over the counter. A further 10mins later, my script plus 1 additional item I'd requested when I dropped off the script were passed over the counter, only to be told I needed to wait for a free EFTPOS machine to pay for the additional item as they didn't know when they processed the other items. I had my whole family; including a baby and young kids, waiting in the car. If they just were honest and said we need more time, we could have gone to explore the town further while they finished up. I'm a reasonable person but absolutely hate when retailers lie/delay service instead of just saying it how it is. Do not recommend!! Stay away!!
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