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Reviews, get directions and contact details for Springvale Crematorium

"On entering the gates at Springvale Botanical Cemetery, you are immediately transported into a sanctuary like no other. A highly landscaped natural wonderland complemented by chapels, modern reflection spaces, sculptures and water features designed for the changing needs of our diverse community."
Address: Mulgrave VIC 3170, Australia
State: Victoria
Zip Code: 3170



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Reviews
This is one of the best cemeteries you can visit to remember or be interested in. Beautiful, scenic surroundings by nature. The Springvale Botanical Cemetery is categorised inform with a number of churches, a café, information center and function rooms.
It's a beautiful place ..but not ALL areas look as great as in photos! Seems they spend more money and time on certain parts making it beautiful!! ALSO THE WORSE THING IS NO CLOSE TOILET they taken the toilet out ..so u have to go all the way to information centre or Cafe..to bad if you REALLY NEED TO GO!! OR A OLDER PERSON !! This has been brought up ..BUT THEY DONT CARE !! Springvale cemetery
If you've been there you don't need a reason for the one star, you already have one. If you haven't placed a loved one there, now you know not to. "Weekly" cleanings but I come every few months to dead flowers and plants overgrowing my family
It Spread more than 400 acres and very ideal for your loved ones. Cafe, flower shop are there. Lots of facilities and options are there as per your requirement. And it's ideal place for visit for a break. Very calm, well maintained, friendly staff and lovely environment. Highly recommend
I rang to get some basic information and make an appointment to visit and speaknto someone. The lady on the phone was so nice, very pleasant and helpful. But it took almost 30 minutes of being on hold before she answered. Had I been a grieving relative of a recently deceased person that wait would have been agonisingly long.
Fantastic lay out. Has water falls to greet you at the entrance. Has a large rose gardens to walk though to clear the mond. The trees are well looked after, the lawns are maintaned and well adged. Has a good amount of parking and a publoc toilet ln site.
Springvale Botanical Cemetery needs to urgently review the processes and wait times for incoming phone calls. There is no filtering of calls and on multiple occasions I have waited excessive times for someone to speak to. On one occasion I left a message after 3 minutes waiting and then did not receive a call back by the end of the day. Not being able to contact the cemetery in a timely manner was one of the most stressful parts of my mother’s recent bereavement Having to wait three weeks minimum to be able to book an appointment to pick up your loved one’s ashes is also unacceptable. That said, the staff at Springvale Cemetery are excellent and do their best to assist.
For the last 20Yrs this part of the cemetery has gone Down Hill. It's Infested with Mosquitoes , Due to the poor Up Keep of ponds. Even the Ducks won't swim in them. And as for the pathways. Shocking ! No Access for a Wheelchair or Walking Frame. Very Disappointed,
The Cemetery overall is a peaceful & tranquil environment to pay my respects to my loved ones. In particular, the VICPOL Memorial is a very special place that I hold close to my heart. It is always in immaculate condition. I appreciate knowing that I can bring my 2 x BEST friend's, Ruby & lil Lady w me. Parking is easy & the "new" Cafe is lovely. It's a great place to catch up w family/friends after visiting our loved ones final resting places. It doesn't feel like we are at a Cemetery which makes me feel a lil less sad & anxious.
This cemetery has the things you look for in a place of rest. My one criticism is a big one, the drainage in some areas of the cemetery is so poor that you cant even get close to some tombs. Some areas are so bad that tombs are sunken and gumboots are a must. The maintance and diggers that use the space between the tombs make the areas worse which make the space of reflection difficult. In saying this, the areas that dont suffer the above are a peaceful space.
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