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Reviews, get directions and contact details for Spotlight Manukau

Spotlight Manukau
"Spotlight Manukau New Zealand is your destination for everything you need to Create, Decorate & Celebrate every day! We are your one-stop party shop, costume shop, fabric shop, sewing shop & art supplies shop featuring the latest brands and products at great prices. Plus discover the great range of homewares, bedding, bed linen, kitchenware, towels & more! Spotlight is New Zealand's destination to find a great bargain. Visit Spotlight Manukau today to find a bargain and experience the range of products and friendly service!"
Address: 67 Cavendish Dr, Manukau, Auckland 2104, New Zealand
Phone: 09-263 6760
State: Auckland
Zip Code: 2104


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
Very rude customer service at check out. No friendly gesture at all and you have to wait there as if you were waiting for free stuff out of the staff's kindness. Wont return here.
Store itself is decent with a variety of choices but man their customer service is terrible! I mean, what kind of shopping assistant snaps and shouts at kids? The elderly lady with short haircut did not just do that but half the time there she was also ignoring us while talking to another customer, laughing as if having some sort of insiders tea party. Would recommend if you wanna feel humiliated and slighted.
Very disappointed with the online service. We had ordered an item to be delivered to a certain level in our building yet when completing the order, they removed the level of where our order will need to be delivered too. Majority of the these items would be claimed by others and get lost when delivered to the wrong floor. I had emailed the customer service desk immediately after purchase to make them aware of this issue and to please change the address and they replied with "no you will have to contact the courier company". I had emailed back with photo and written proof of the error on their end and for them to please contact the courier company themselves and they still replied with 'no'. Terrible customer service. Slow replies to my emails. No help. Would not order here again. Sucks that there is no other better fast retail chains out there.
Veena, Maya and I popped in here for a few items. Great place, it is for all household stuffs as bedsheets, threads, table cloths and much more. Great service and a perfect shopping experience is here. Go for it.
Wonderful service, every employee there was willing to help, with a sense of urgency. One amazing staff member raced to the exit to catch us on the way out, to provide the solution we were looking for! 5
Not from Auckland but needed balloons with helium. Was amazed by how easy it was to pick out what you wanted and they fill them for you. Excellent service.
Went in for candle wicks to make my own candles ended up with an awesome array of candles instead.... ok and a bunch of other wonderful crafty things!
Always friendly staff and this is like a one stop shop that has got almost everything you need. The only down side it that they are expensive, so you need to buy what is on special otherwise you pay to much.
My first time ordering online from Spotlight Manukau. Very poor online delivery service experienced. My order was forgotten about and not actioned until I chased up via their online contact form. Had I not done this Id hate to think how long it would have taken. It took 2 days before I received a very brief response to my enquiry and the message did not answer my queries specifically. I then receive a notification that they received my order on 12th Jan when I actually placed it on the 7th Jan. I then received another notification to say order has been despatched but in actual fact the tracker advised order still being packed. This took 2 days. Then I received another notification advising order has been despatched and has since been at the courier depot for 2 days. So if you are ordering online and expect to receive in 2 days as they mention from time of ordering, double check on that. By the time I receive my package it will have taken 9 days all up from time of ordering. Manukau branch slipped up on this order and wont admit to their poor service. The most frustrating part, no phone number to call them. the issue could have been fixed straight away if I had a customer service no to call. Not a good system in my view. Buyer beware if buying online. Frustrated consumer
Good store special for ladies who loves to wear stitching the clothes like as dress and another type of clothes because everything is available in the store from one needle till whole dress.
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