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Reviews, get directions and contact details for Spotlight Ashmore

Spotlight Ashmore
"Spotlight Ashmore is your destination for everything you need to Create, Decorate and Celebrate every day! We are your one-stop party shop, costume shop, fabric shop, sewing shop and art supplies shop featuring the latest brands and products at great prices. Plus discover the great range of homewares, bedding, bed linen, kitchenware, towels & more! We are one of the largest and most popular retailers offering a range of products in-store and online. Visit Spotlight Ashmore today to find a bargain and experience the range of products and friendly service!"
Address: 345/351 Southport Nerang Rd, Ashmore QLD 4214, Australia
Phone: (07) 5564 7311
State: Queensland
City: Ashmore
Zip Code: 4214


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 9:00 AM – 5:00 PM


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Reviews
This is by far the best craft store I’ve ever been to. The store had a massive range of everything! There were kitchen appliances sold at low prices, such as thermoses and pans. As a crocheter and knitter myself, I was very impressed with the selection of yarns and other materials. The section had an entire aisle simply for crochet hooks and knitting needles, which was amazing! While the yarns weren’t so cheap, I still bought some skeins. Like any other costuming shop, aisles had a variety of things you’d often see in a Party World. The staff were super helpful and kind, as well. Also, the checkout process was somewhat simple and smooth. In summary, I was impressed by this store, which was almost perfect in my point-of-view. I’d give it a 9/10.
I wanted to return some curtains as I purchased the wrong size. Amy was really nice. She was patient, friendly and helpful.nIts been really hard to get someone on the phone and after reading some of the reviews I was worried but Amy was professional and knowledgeable. We are planning to re-curtain the whole house so I will definitely buy from Spotlight again.
Great variety, lots of stock and heaps of staff. Would love more of an option to buy bulk sempertex balloons instead or individual ones. Love the sales. Will admit the floral/artificial plans section is just grossly overpriced even with sales!! Otherwise have no issues to keep returning.
I’m a Spotlight lover in general, but I waited SO LONG to be served here at the cutting desk yesterday. It felt like fifteen minutes I was standing there just to get some lining fabric. It seemed that trainee staff were on the fabric cutting desk with very little supervision, they took an extremely long time to serve each customer not their fault, they’re learning, but where was their help?nnThe first customers who were at the desk when I lined up had the staff member running all over the store for them to find what they needed, which took a very long time, I didn’t know if she was coming back - and then the lovely older lady in front of me wanted to put a handful of things on layby, and the poor staff member had no idea what she was doing. The customer was apologising to me for it taking so long, but not the staff member. There was no sense of urgency. It seems that the staff had been told to be friendly and chatty to customers, but there was four people waiting to be served. They should have had help. The young attendant on the other desk took an extremely long time just to cut one bolt for a customer while they had a good long chat.nnMost frustratingly, they seem to have removed the clear queue section in the middle of the aisles at the cutting desk, so no one was sure where to line up, resulting in confusion and ultimately, two random separate lines and people just hanging about with their bolts of fabric, where two other customers were served well before me on the other desk because I picked the “wrong” line, even though I had been waiting for at least ten minutes before them, and the staff member at my desk was so very slow.nnI strongly suggest they change the area to have just one central one queue again between the desks and mark it clearly, with staff only calling customers from the queue, so that people are served on a first-come, first-served basis - it was so much faster and simpler before. Also, please make sure your trainee staff have supervision.
Great range and the prices were on point. I went in to buy some masquerade items and a set of loom wheels to make beanies.
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