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Reviews, get directions and contact details for Special Group Tours

"At Friends Travel we thrive by providing excellent customer service and great travel experience at the cheapest available prices since 2008. We pride ourselves in providing services that have our clients coming back to us every time when they are Travelling back home, for business or for the first time.With our offices in India, our clients can easily contact or visit us even when they are away. Our clients also enjoy the same standards of Australian services for their relatives departing from India with added facilities.Main Services provided:International and Domestic Air Tickets.Travel Insurance."
Address: 105 Hawthorn Rd, Caulfield North VIC 3161, Australia
Phone: 1300 133 002
State: Victoria
City: Caulfield North
Zip Code: 3161



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Reviews
I liked the services provided by all the agents. I always served very politely with relevant information. I thank them for providing their valuable time in certain circumstances. Particularly I loved talking to kritika and liked the way she helped me with proper guidance. I highly recommend friends travel.
I recently had the unfortunate experience of a flight cancellation through this travel agency in May 2022. While the agency initially promised a 4 month refund period, I found their customer service to be lacking in its responsiveness and follow-up. Despite multiple attempts to contact them regarding a refund, I was met with little to no communication. It is with disappointment that I cannot recommend this agency for any future travel arrangements based on my experience with their customer service.
Very Good Customer Service by Karishma. Happy with the service for flight booking for my parents. Thank you
sachin is one of the best man there he will beat the price whatever other agents give u he look after me alot thankyou so much sachin extension 218
Excellent service from Friends travel I booked my return ticket to India first time you .I Been looking to book for a long time but not getting any good deal. Friends travel helped me get good deals...And the whole staff is very polite... .highly recommended ...keep it up guys
My parents recently dealt with Neha for booking their next flight. She was quick and efficient, and her service was exceptional. Definitely will recommend to others. Thanks!
Best service provided by one of their employees named Kritika Kapoor. She was very kind and supportive and provided me with the detailed information regarding my travel requirements for my upcoming trip from Australia to India. Must recomend
Booking the Tickets are Hassle Free, Real Competitive prices. True professional approach to the customers.. Thanks Kanika for your great Help. Highly Recommend
Best ever travel agent so far among all the agencies I have ever used in Melbourne. Booked the ticket with Ruhi and she managed all the difficulties I faced due to poor management of the Airline quite brilliantly. The Airlines changed my 2nd flight for unknown reason making my transit almost a day long from just 4 hours. That happened not even once, but twice. Ruhi took it up on her shoulder and managed both the times efficiently. I know, it was a difficult task, but Ruhi made it very simple.I am back to short transit now. Extremely happy with the service I had from her and will strongly recommend Friends Travel to everyone for sure. Great agency and people to deal with. Thanks Ruhi, thanks Friends Travel.
They are not interested in doing business. Called, spoke to someone named Sunny who said they would call me back with price, never did. I called back spoke to Neha, who told me they would call me within 30 minutes . Never happened. Don’t waste your time with this business.
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