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Spark Store Whangarei

  1. Whangarei
  2. Whangarei Store

Reviews, get directions and contact details for Spark Store Whangarei

Spark Store Whangarei
"Connecting New Zealand with technology. Discover endless & flexible broadband plans, mobile phones, mobile plans & accessories with Spark NZ."
Address: Shop 19, Cameron Street Mall, 41 Cameron Street, Whangarei, 0110, New Zealand
Phone: 09-459 7450
State: Northland
City: Whangarei
Zip Code: 0110


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: 10:00 AM – 4:00 PM

Update Info

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Reviews
Wow, sorry can't remember young ladies name that served me, but she was exceptional. The way she explained things and demonstrated how to access things to me made it look so easy. I walked out a very satisfied customer
Great team. I had phone issues, and less than 20 minutes I was sorted. Friendly team, helpful, happy to explain things.
Staff are great customer focused and found after sales service fantastic
What can't I say about Cameron Street Spark?? After no luck with their 0800 number to the Phillipines friendly but..... and the Spark FB page, I went to town to the store. You can't beat face to face with real people! Finally my problem was resolved by the super friendly, super helpful, super lovely Alex. She was a-ma-zing. I hope Spark appreciate her. And the young man by her was so nice too while Alex went out the back, chatting with me, assuring me I couldn't go wrong with Alex because she's so knowledgeable, offering to get me a drink, etc. Unfortunately I didn't catch his name but he had a beard and wore glasses. I have heard great things about the Whangarei Spark store staff in the past and they are definitely not exaggerations.
I took out a deal with Spark for the women rugby cup games. I used it when i remembered but my phone screen is too small to see the games clearly.
The staff are very nice but try to get any information is a very difficult process and the 0800 people say one thing and do another
I was having a problem with my phone l am on the skinny network I went to the Spark store last week Sorted ,without any problems. Very pleasant young man, numbers restricted in store. Would happily go back.
I went to the Spark store to do business and found that the people working there had not put in any seating for the extra time in line .I stood there foe an hour waiting to be served.So they blame covid.But is it covids fault that everyone including disabled folks and pensioners have to stand on lines in the middle of the store .All the while everyone could see a pile of chairs just laying idle at the back of the shop. New owners from last time i was there. I did finally get my urgent biz done thanks to the v helpful girl at the counter.To the new owners i say POOR EFFORT!!
The WORST customer service I have ever experienced in my life!! Staff were rude, uninterested in helping me or providing a solution to my problem, and had a don’t care attitude!! I had to get the POLICE involved to get the product I ordered that they refused to give me!! I will NEVER NEVER EVER EVER go back there!! My advice: go elsewhere or contact Spark online. The call centre staff were lovely and tried to find a solution for me by calling the store, to no avail. So steer clear of Spark Store Whangarei if you want friendly staff and good customer service! It’s a sad sad day when the police have to come and force the staff to serve a customer!!
The most terrible waiting times 2 waiting and 2 staff members working on Saturday while more then 10 customers in store waiting never coming back to this store
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