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Reviews, get directions and contact details for Southern Rehabilitation & Sports Physio - Dr Leigh Terek

"Our clinic has provided the highest level of physiotherapy and podiatry care to the Dandenong communities since 1987. With an onsite hydrotherapy pool and physiotherapists with decades of experience in treating sports injuries, neck and lower back pain and other musculoskeletal conditions, we are ready to help you return from injury and get back to your life."
Address: 1527 Heatherton Rd, Dandenong North VIC 3175, Australia
Phone: (03) 9792 4238
State: Victoria
City: Dandenong North
Zip Code: 3175


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Reviews
I had my first appointment in late dec. Was told on the phone the day before that the out of pocket charge was 10$ because of my care plan. On the next day at my appointment was charged 20$ even though there was signs around the clinic that the charge was increasing to 20$ in the new year When I questioned it the old receptionist just shrugged it off Not happy because I feel I was overcharged by 10$ Will be bringing it up with the physiotherapist or office manager on my next visit It’s only ten bucks but that’s beside the point The actual treatment I recess great
Poor communication. Receptionists are not professionals. They call you that you are booked in for particular day but when you arrive they look puzzle saying who booked you. You are not booked. This happened twice with me. Disgusting place to be with. Even the physiotherapist Philip just try to use the time to charge and doesn't do much. And by the way even if you have referral they charge $10 and $20 depending on what time of the day you attend. Not recommended.
Dr Tony, OMG what a wonderful man, I have been in pain since July and after 2 visits I can see improvement. A long road, but well on my way. Dr Tony took the time to listen, guide and educate me on what had happened and why and how we were going to repair the damage. Thank you, I finally feel hope and can see light at the end of the tunnel.
Dr Tony is really polite with refugee patients even though its hard for my Mom to communicate in English. It's really nice that we see some people who understand the situation of non speaking english people and try to make a nice atmosphere and communication with them. Dr Tony give my Mom nice treatment.
I utilised Thong's services for his Myotherapy skills. Not only was I feeling a tonne better than when I went in, but I felt that way with EACH appointment I had! He was cautious of my body, he got to know me so well, that he just new what was needed, and always stopped if I was in pain, or uncomfortable. If I could recommend ANY Myotherapist, in the South-east suburbs, it would be Thong. And working out of a physiotherapy office, gives access to ALL services possibly required. Thong also will let NDIS patients come through, and have the bill paid within a few days. I could not appreciate this man more.
The first contact with any organisation or service is the Receptionist or the telephone operator. That is what you call warm, friendly customer care that allows to build the immediate connection and trust with the place, its people and services. I hope Dr. Tony would look into this department of his clinic, as I strongly feel his reputation and impeccable service somewhat depends on his receptionist/ telephone operator, especially for a first-time client.
The team are amazing apart from one particular reception staff member that provides poor service. They are disrespectful, condescending and their communications style is best described as passive aggressive. It's a pity because the allied health staff member I see there is extremely professional and diligent.
Tony Davis would have to be the worst health worker I have ever encountered! On my first visit, he asked me to answer three questions, if that! He had me, while sitting, rotate my head to the left and to the right and up and down not circular. At this point he concluded that I am not fixable only manageable! trying for return visits!? Does he know enough about me at this stage to conclude anything? I think not! In contrast, my myotherapist filled in a detailed form, asked me numerous questions and took numerous notes and concluded that she wanted to help me!. He said now, I'll massage to give you some relief. Of the four muscles he did slightly touch the softness of his massage only did one thing frustrate me. Rip off merchant! What else can I do to have him disbarred?! 6 years later, i've been massaging my neck continuously, and i've almost fixed it! don't go to the professionals, it's in their interest to have you continually coming back, unfixable. you can do it!
Tony, Brendan and the team are an amazing group of people who care deeply for their clients. Recommend them highly to anyone requiring physio services. Special mention to a great Reception Team waiting to greet you upon arrival.
Today, I went here for some official reason. the lady in reception was very rude. She didn't know how to talk with any person. Not welcoming, not any kind of professionalism. It was a very bad experience in the early morning.
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