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Smith Collective Amcal Pharmacy

  1. Southport
  2. Southport Pharmacy

Reviews, get directions and contact details for Smith Collective Amcal Pharmacy

Smith Collective Amcal Pharmacy
Address: Smith Collective Shopping Centre, Shop C1-C3/2 Nexus Way, Southport QLD 4215, Australia
Phone: (07) 5528 2313
State: Queensland
City: Southport
Zip Code: 4215


Opening Hours

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 8:30 AM – 5:00 PM
Sunday: 9:00 AM – 4:00 PM

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Reviews
I have used this pharmacy for nearly 2 years now. Service and wait time is sometimes difficult and frustrating. In saying that though, Claudia is amazing in all aspect of what a chemist needs. She is amazing in accomodating and attending to all my needs. And I’m definitely very difficult to deal with.nSo Thank you CLAUDIA for making my experiences with the pharmacy that makes me wanna keep coming back!!!!!
Whenever you want to call to get a script filled, you’ll have to ring 40-80+ times just for the call to actually go through because it says call failed after ringing twice every time. Takes about 30-45 minutes worth of ringing the phone for it to not pick up or even ring through properly. 60% of the time you ask for something they tell you it’s out of stock. Health supplements like creatine, protein, L glutamine is pretty much always out of stock too. Better to avoid if you can just go to chemist warehouse
Used to be an awesome chemist but have really gone down hill. They need a better system. Phone never gets answered. Always run out of stock. God forbid you have to return something. Really disappointing how the place has declined, especially now they get money for jam with the amount of pot going out the door. Fix your phone issue and staff attitudes. The amount I spend my dealer used to treat me better.
Mixed experience with Amcal. An order was sent empty and another went missing in the mail. All issues were rectified and staff were lovely. They however need to reevaluate their ordering system/response times. The phone line is forever engaged, emails often go unanswered and there's no ticketing system. Assuming they have higher demand as of late and the poor staff can't keep ontop of dispensing ect. Can be very frustrating for those who rely on medication to function.
Every time I go to the Smith Collective Amcal Pharmacy I always receive great customer service. In particular the other day I was served by Sophie. She went above and beyond to help me with a script, had a great attitude and really went the extra step to make sure we got what we needed. Really excellent customer service. Honestly she deserves a raise... Amcal Chemist Supervisior... Give Sophie a raise! Thanks
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Smith Collective Amcal Pharmacy map

Directions to Smith Collective Amcal Pharmacy with public transportation

Griffith University station (Southport) 240 meters
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GCR1
Gcuh South turnback 490 meters

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