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Chemist Warehouse Southport

  1. Southport
  2. Southport Pharmacy

Reviews, get directions and contact details for Chemist Warehouse Southport

Chemist Warehouse Southport
Address: 75 Scarborough St, Southport QLD 4215, Australia
Phone: (07) 5591 8400
State: Queensland
City: Southport
Zip Code: 4215


Opening Hours

Monday: 7:30 AM – 7:00 PM
Tuesday: 7:30 AM – 7:00 PM
Wednesday: 7:30 AM – 7:00 PM
Thursday: 7:30 AM – 7:00 PM
Friday: 7:30 AM – 7:00 PM
Saturday: 8:00 AM – 5:30 PM
Sunday: 8:00 AM – 5:30 PM

Update Info
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Reviews
I have visited this pharmacy a couple of times and I had the pleasure of being assisted by Adam, who provided an exceptional level of service. He took the time to explain my medication, potential side effects, and answered all my questions with care and clarity. It was clear that he genuinely cares about his customers’ well-being. If you’re looking for a chemist who goes above and beyond, I highly recommend asking for Adam. Thank you for the outstanding service!
I recently had a disappointing experience in the perfume section. The staff member who assisted me this afternoon, at around 1:50-2pm was boldly just so rude. Despite my clear interest in finding a new fragrance, she seemed disinterested and made little effort to provide good service. I was differentiating the two fragrances and asking for her opinion because obv she knows better since I’ve seen her assisting locals or decently dressed customers before, anyway, she then replied “I already gave you the testers right?”, “Oh so do you want me to google them for you?” I said “dont worry i dont want to trouble you more”. If only I had it in me to be mean but nah coz im also in customer service so I should feel hurt too.nnJust sad that I almost felt like discriminated since I liked coming to Chemist WH after school as it makes me feel relaxed while shopping.
I went into the pharmacy to get urgent medication prescribed for me. It was 30 minutes before closing time - one person in front of me waiting for their medicine to be dispensed. The pharmacist on duty was working at a snail pace, was very arrogant and rude when after 15 minutes I asked how much longer it would take. Both meds were eye drops and are taken out of the dispensary and should never take that long. He took a call while doing my meds and it is not good customer service to keep your customer in the store waiting whilst you talk to someone else. They should be asked to hold. I will not attend the Ferry Road CWH again as their customer service is so bad. The girl supposedly receiving Scripts was busy packing shelves while another customer was waiting to hand their script in. I think the staff need lessons on courtesy, time management and most of all that customers in the store who take the time to go there in person should be served promptly and politely. A smile here or there would go a long way too.
I wish this was a nice review but unfortunately it is not. I went to back counter and asked for assistance with compression stockings. The Asian lady who served me was not at all helpful when I asked for assistance. Very unfriendly and couldn’t care less about customer service. Even if you are a pharmacist you are there to serve the customer. Please learn to put a smile on your face and be kind.
I left 3 stars because a 1-star review can be deleted.nnOn 19th September 2024, around 2 PM, I witnessed a Korean female staff member behind the prescription counter speaking rudely and using an unfriendly tone toward an elderly Chinese couple, simply because they didn’t understand English. It was heartbreaking to watch, but fortunately, a kind male pharmacist stepped in to assist them.nnWhen it was my turn to my pay my stuff at the counter, the cashier, Fatma, was also rude and impatient, making it the worst experience I’ve had at Chemist Warehouse Southport.
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Chemist Warehouse Southport map

Directions to Chemist Warehouse Southport with public transportation

Southport station 130 meters
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Southport turnback 140 meters
Scarborough St at White Street 280 meters
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Scarborough St at Marshall Lane 360 meters
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Scarborough St at Marshall Lane 380 meters
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