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Satgurus Balwyn

  1. Balwyn North
  2. Balwyn North Restaurants

Reviews, get directions and contact details for Satgurus Balwyn

Address: 139 Bulleen Rd , Balwyn North 3104, VIC, AU
Phone: (03) 9859 5955
State: VIC
City: Balwyn North
Zip Code: 3104


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Reviews
The place looks a bit run down, but the food was actually quite tasty with good flavours for affordable prices. Don't expect much hospitality though when using a Groupon voucher.
Nice service. Meat cooked really well, soft and tasty. Rice also very nice. But the problem is source is too salty. Pansenda is really nice. But Vindaloo is too salty. Also spinach fried entree is also too salty. A little bit pity.
I love this place. The food has great flavour and the owners are lovely. the curries are great and if you haven't tried Indian flavours on a pizza now is your chance. Yum. One other thing I love about this place is, I take my dog as there are two tables outside.
Can confidentially say that this was the worst dining experience I have ever had. My girlfriend and I went here and used the $29 Groupon deal. Firstly the customer service was terrible, our meals took 1 hour to arrive and the couple that sat beside us had there’s within 30 minutes exactly the same dinner meal. All of our food was cold, we did not get a choice of which vegetable curry we would like you are supposed to get to pick? and we only received 1 serve of rice when you are supposed to get 2? Last but not least we decided not to get the desert as the food gave me the worst stomach pains I have ever had in my life, and we were still over charged for our meal. This probably sounds like I am being picky however I am an easy to please customer and I regret even paying them in the end, would give a lower rating if possible.
We love this restaurant! The food is absolutely delicious. We are always welcomed so warmly by the staff. Such friendly and sweet people! Our favourite dish is the Butter Chicken Cream and the Lamb Saag Although a favourite is hard to choose as there are so many delicious dishes to be had there. It is always a pleasure to eat at Satgurus. Thank you for the wonderful service and food!
If there is a chance for giving 0 stars definitely I would have done that first. The customer service is really bad. I got an offer from the group on app from the play store. When i showed them the offer they was like they are giving the food for free. And have to eat whatever they give. All the Currys tasted the same. At the same time the way they behave to other Aussie customers which was instore was entirely different. This itself shows the discrimination they show to Indians.
Went to the restaurant because of a $29 scoopon for two people. The amount of food we got for 2 people was insane!! It was also beautiful food! He was a bit awkward at first I think because of the scoopon, I can't imagine they were making much on it. But we ordered some drinks and naan to make up for it and to say thanks for the great service hthe staff were awesome and we made sure to show how appreciative we were of such a fantastic deal.
I don't understand how people can rate this any less than five stars. The traditional naan bread is the litmus test for the rest of the menu. I'm writing this review as a silent appreciation. It's so nice to know that there's authentic food in the area. We love Satguru and staff. Jim n Trudi
***DO NOTCONE HERE ON A GROUPO!!!**** I thought I was being unkind to want to leave a bad review... But then I read the other reviews and everyone is complaining about the same thinga. We came because we wanted a lovely experience our on our child free night.... But The customer service was uncomfortable. The gentleman was trying to be curtious.. But the last had the worst attitude. We felt so unwelcomed as we where there with the Groupon it seamed to bother both of them. We bought a 2 people Groupon but we wanted to bring my friend so I called before we bought the Groupon to ask of we could have a deal for three people. I was told to buy the 4 people one. But that would have been too much food. So I was made to underatand that we could pay an extra $15 for the 3rd person. This was not the case!! In the end we ended up spending another $30... So out cheap evening was not so cheap anymore. Oh... They also didn't bring us one of our curries from the Groupon.. We had finished our food and we asked for it.. The attitude again was awful. When we where asked wha dessert we wanted it was as if we where being told off... So unnecessary and disappointing.
It seems to me that this restaurant is unaware of why they even joined Groupon. My guess would be to try and impress customers and have them coming back again with more people. That wasnt the case at all. I wont be visiting this restaurant again. From the moment we walked in and presented the Groupon voucher the whole staff turned sour. Beats me why they even join groupon if they are going to treat people like this . They stood behind the counter looking at us and bickering. All of a sudden it was a matter of how much they could charge extra for this and that Absolutely ripped us blind when we requested garlic naan instead of plain naan. The food was literally thrown on the table and not once did we see a smile from any staff member .. The quality of the food was good but not the best we have had. I am writing this review to warn others. If you decide to buy the groupon Voucher then expect to be treated differently.
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