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Postino - Pizza Bar

  1. Balwyn
  2. Balwyn Meal Takeaway
  3. Balwyn Meal Delivery
  4. Balwyn Restaurant

Reviews, get directions and contact details for Postino - Pizza Bar

Postino - Pizza Bar

About

Authentic Italian pizza



"Cosy Italian restaurant serving classic style hand stretched made from scratch wood fired pizzas and fresh quality Italian cuisine out of open kitchen."
Address: 97 Whitehorse Rd, Balwyn VIC 3103, Australia
Phone: (03) 9817 1000
State: Victoria
City: Balwyn
Zip Code: 3103


Opening Hours

Monday: 5:00 – 10:30 PM
Tuesday: 5:00 – 10:30 PM
Wednesday: 5:00 – 10:30 PM
Thursday: 5:00 – 11:00 PM
Friday: 12:00 – 11:00 PM
Saturday: 12:00 – 11:00 PM
Sunday: 12:00 – 11:00 PM

Update Info

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Reviews
Just tried to order takeaway over the phone and to be honest was quite shocked with the rude and abrasive tone and attitude of the man who answered. I politely asked to order the calamari and the response was "we don't do calamari takeaway. Never have, never will". The tone that this man used to convey that information honestly shocked me quite a bit. I very much understand not having an item available for takeaway, however he could have relayed this information in a much more polite tone and said "I'm sorry but unfortunately we don't offer the calamari takeaway". I continued to order a pizza and asked to remove one item and add two and was again quite rudely told "we only make one change to the pizzas". I have no issues with the policies of restaurants and wasn't even aware that these policies existed as I've never ordered over the phone from Postino before, but as someone who also works in a local restaurant I couldn't imagine being so rude to a customer who's just trying to order some dinner and who is also supporting a local business - who by the way I never seem to see many customers sitting in! Perhaps this horrible 'customer service' is the reason why. It costs nothing to be kind. Reading through some of the other reviews it's evident that the owners attitude over the phone tonight was not a one off experience. 'Combative' is definitely a good term. In response to the owner: Your response here and to all the other reviews saying the same thing in regards to your bad attitude is just giving loser energy. Learn from your mistakes and take some constructive criticism on board. You've clearly missed the point of what I said and what all the other reviews have said about their experience. 'Not having the patience' for a paying and kind customer, suggests perhaps you're in the wrong industry. If you don't have the composure to treat people with kindness when you work in a customer service based industry then you clearly shouldn't own a restaurant. It that simple!
I regularly get pizza here. Unfailingly good quality. Really nice bases. The prosciutto is sliced fresh at the counter for every pizza, which I haven't seen before. Recommended.
First time we have been there and fantastic service and food was great. We had starters and mains, calamari was the best I have had, it melted in my mouth. Also the wine we chose was very nice as well and complimented the food Thanks for a great experience Ian Parking: Great parking just aside the door very easy to access
Was here with my participant today. Amazing customer service, awesome pizza and calamari. Easily one of the best calamaris I've had, a classic Italian style of Calamari fritti with super high quality squid. Thanks Postino team!
I had the Mario pizza and needless to say it was absolutely delicious. I have been coming here for 6 years and it’s high time I put in a review recognising the high-quality dishes at Postino.
3.5 Really like the pizza and pasta here. We ordered the garlic and herb focaccia for the kids to munch on while we browse through the menu. We decided on the potato pizza with caramelised onions, hand made short pasta with seafood in soup, and some croquettes to share. The kids got bolognaise. The potato pizza and focaccia had beautiful crust. The handmade short pasta was nice and chewy, even kiddies liked it. The mussels were not as fresh as I hoped though. And hence the 0.5 off the four stars. The kiddies like the spaghetti bolognaise and one large portion was good for two kids to share. Otherwise they do have half portion for half price for kids, which I think it’s great cos they can try adult food instead of getting dodgey “kids meal”. I really wanted to try their lemon curd bomboloni but the kids were chucking a so we had to go :.
Ordered pizza on Uber eats yesterday and…it was mouldy!!!Postino how could you allow this to happen?! In response to your comment…I am familiar with different types of cheeses but thanks for your advise. The only problem is is that unless you somehow put the cheese on the bottom of the pizza it was definitely a mold. In addition, it was on the other pizza with salami. I took a picture and more than happy to share it here if only I could see this option. And instead of defending something that’s completely indefensible, not to mention dangerous, a good business practice is to take feedback on board and do better.
Food was amazing! Best pizza we’ve ever had! Definitely will be back!! The calamari was also melt in your mouth
The best pizza. Really nice and friendly and helpful staff. Recommend the rucola salad and the tiramisu desert also.
I ate at this place after moving to Melbourne having spent a number of years abroad. I was shocked to see it has such a low star review. I will not comment on the owner interactions as we had no issues, just ate, paid our bills, no issues. But let me talk about the pizzas… I’d spent time in Europe, the US and Asia, and I personally thought the pizza here was the best pizza I had ever eaten. Just my view. Would be back more often if not for the fact that 9yo prefer dominos… I don’t understand, but junk food is sweeter for the young palate. I judge this place by the pizzas coz I wanted a pizza… and I thought it was the best pizza I had eaten. My opinion only.
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