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Port Village Bottle Shop Port Douglas (outside Coles)

  1. Port Douglas
  2. Port Douglas Liquor Store
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Port Village Bottle Shop Port Douglas (outside Coles)
Address: 11 Macrossan St, Port Douglas QLD 4877, Australia
Phone: (07) 4099 6060
State: Queensland
City: Port Douglas
Zip Code: 4877


Opening Hours

Monday: 10:00 AM – 10:00 PM
Tuesday: 10:00 AM – 10:00 PM
Wednesday: 10:00 AM – 10:00 PM
Thursday: 10:00 AM – 10:00 PM
Friday: 10:00 AM – 10:00 PM
Saturday: 10:00 AM – 10:00 PM
Sunday: 10:00 AM – 10:00 PM

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Reviews
Rudest staff I have ever met. Ask for ID if you think someone is underage, don’t lecture them and the other adults with them when you haven’t even confirmed a persons age. Your job is in customer service, you have the power to refuse alcohol to those under age or intoxicated and that is where your power stops. Rude, ignorant, unpleasant and simply unhappy are the -dópele employed to work this bottle shop.
Could be so so much better. The fridges were barely stocked, and were extremely messy and disorganised. Was impossible to browse, and impossible to check prices. Not even sure if the beer range was good due to the anarchy. I suppose it would be simple to get standard beers such as XXXX and Carlton, but I doubt any variety or independent craft could be found. Wine range was also basic. I left without buying anything because I wasn't settling for mediocrity.
2 females rude as won't be back,watch out for karma, will go to the smaller one closest to the street very helpful fella willing to help
In a time of Covid the female shop assistant sneezed into her hand and then picked up a bottle of wine for me - I remarked pointedly that I didn’t want that bottle handed to me due Covid 19 precautions and she went back to her colleague with an obvious derision of my comments and so I really made the point and she replied I apologize not at all sincerely for having hay fever - I said how do I know that?? Seriously be as complacent as u like with your own health but not with your customer’s. Look what complacent resulted in in Victoria and the US - wake up!
Woman in the shop is an absolute cow. Come out of coles with a small trolley wanting to get some drinks to go with dinner, only to be told that there are no trolleys allowed. I asked if she could keep an eye on the trolley while I grabbed our drinks and she said no. Asked what I was supposed to do then and was told to leave. Happy to spend my money elsewhere.
Exceptional customer service!Blonde female staff member was formidably knowledgeable about wine pairing i was about to get a Shiraz to serve with the smoked salmon I was making for my mother in laws birthday after hearing of my plans the staff member suggested a cab sav would be a much better fit boy would my face have been redLol
Don't go here, extreme rude staff, because of their behaviour I left my $200 order on the bench and walked 2 doors down to buy the exact same thing.
The blonde woman working the counter headband, deep set eyes has a miserable attitude and has no business working in retail. Nasty and uneducated as can be...we will shop somewhere else. management...pay attention ...and do something about this.
No problems with this bottlo. Convenient and friendly staff. While small, all the essentials are covered.
I had family visiting from Victoria recently who were after some advice on what wine to buy to go with a particular meal... The woman working there could not have been more helpful.... Also she knew exactly how to help and made an excellent choice for them.... I think, for memory, her name was Amanda.... I would like to note our appreciation of her excellent customer service
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