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Reviews, get directions and contact details for Ponsonby Acupuncture Clinic

Ponsonby Acupuncture Clinic
Address: 5 Cowan St, Ponsonby, Auckland 1011, New Zealand
Phone: 09-360 5999
State: Auckland
City: Auckland
Zip Code: 1011


Opening Hours

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed


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Reviews
Crappy customer service. Would not go back.
7 years ago (02-05-2018)
After being recommended to this practice, I was very disappointed with the service. It is by no means cheap so I expected great service. On my second visit I was shown to a room and left there to wait for my treatment. 25 minutes later I was still sat there with no information given that the acupuncturist was running late. There was nothing in the room to keep me entertained re magazines. I had scheduled this appointment into my day and was unable to stay for the treatment due to the delay. I asked the receptionist about how much longer I was expected to wait and was told she would check, but as I was unable to stay, I said I had to leave. There was no apology and there has been no follow up from the acupuncturist , or a follow up to see if I need to rebook my appointment. Very disappointed, considering the reputation of the clinic.
8 years ago (05-06-2017)
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