Petbarn Cairns

I visited PetBarn today to purchase a male fish & water treatment for my existing aquarium. I was assisted by staff member Paris, who was incredibly helpful, provided me with loads of tips & advice! The knowledge & friendliness I received from Paris is why I will return to the store to make future purchases :

Taking new puppy to puppy classes. It's very good. The pup seems to like it, and the techniques are working. The store has a wide range of pet supplies for all pets, and the staff are helpful. I bought an item which did not fit my car safety harness for dog in car, and there was no trouble with return.

I visited a rival store looking for fish after 10 mins waiting on assistance I left their store. I visited pet barn well while I was taking in the excellent selection of fish in a very busy store full of puppies and people I was asked at least 10 times by various staff members if they could help me. Eventually when I was ready a really helpful staff member went through my fish needs and presented a very good presentation of what would suit. Her product knowledge was exceptional I left the store completely happy with my purchase and the service given 10/10.

Great customer service best shop for all your pet’s personal needs I brought my 182 litre tank and other pet needs so happy with my online shopping and delivery service highly recommended

Not competitive pricing. Was told to go and find a better price and come back and they will price match. So I found a better price and didn’t go back - why should I put myself out - drive all the way back to pet barn to match a price I can get delivered for free without leaving the house. I’d already been to Petbarn - so why should I have to go back again????

Great stock available and friendly staff. They have a wide range of grooming products, treats, toys, and beds. Also a very reasonable selection of fish.

The service from the Pet Barn is of the highest order! My canister fish tank filter was faulty, no issues immediate replacement good old fashioned customer service highly recommend this is your preferred pet store, thank you Pet Barn

There's lots of variety & stock. However, most of their specials you had to buy 3 or 4 of the product to get the special price eg: Dog Toys $6 - then in small print: When you buy x 3 or more

Was there today to get some things for my pets. And I have got to say that "crystal" one of the team members was just a great help!! She really went above and beyond and has a lot of knowledge. Her service was above great. Thank you!! Bonnie says thank you too.

Amazing service from the Cairns Pet Barn. So good I returned to tell them that I had not been charged for a $24.00 item. That is definitely excellent customer service to go back and pay for something that got missed. Alicia the Store Manager is always available to pass on her knowledge, regardless of how silly the question is. 5 Stars Cairns. Keep up the good work!