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PappaRich

  1. Wellington
  2. Wellington Malaysian

Reviews, get directions and contact details for PappaRich

About

Pappa offers a gateway to traditional Malaysian cuisine, serving up a range of the country's best-known dishes.

Story

Serving the best of Malaysian delights.

Address: 3B/1 Grey St , Wellington 6011, WGN, NZ
Phone: +64 4-499 9436
moc.liamg@notgnillewrpp
State: WGN
City: Wellington
Zip Code: 6011


Opening Hours

Monday: 11:00-21:00
Tuesday: 11:00-21:00
Wednesday: 11:00-21:00
Thursday: 11:00-22:00
Friday: 11:00-22:00
Saturday: 11:00-22:00
Sunday: 11:00-21:00

Update Info

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Reviews
Good Malaysian food with generously sized portions. PappaRich gets very busy at midday so it’s best to get there a bit earlier or just after the lunch rush as the service can slow down. The egg roti dishes are delicious and the meat very tender.
If only they had a better manager, our experience could have been better. My chicken skins were stone cold and stretched while chewing. I asked for them to be served hot, imagine eating something fried cold. The waiter who barely understood any English took my place and brought it back in 2-3 minutes. The skins were luke warm but were even more stretchy now. I have no idea what they had done but they definitely were not a fresh batch. I asked to speak to the manager and informed the issue. The manager had a surprising attitude for someone in the service industry. To begin with, he was confrontational, spoke very loudly in an almost intimidating manner and refused to do anything about the situation and began educating us for about 2-3 minutes non stop. I was in shock, as I had in the past worked in the service industry and was taught high levels of customer service. It was a pathetic experience with a lack of empathy and complete defensiveness, in the end, I had to pack the skins and feed them to my hosts dog. A $75 meal wasted all around. Also, for those thinking this is a authentic restaurant, nope, this is nothing like authentic and all food is just reheated and servedopinion derived from our experience, so STAY AWAY AND LOOK FOR OTHER PLACES WITH A 4+ RATING.
4pm ...Wandering around the city starving... hesitantly I wandered in, drawn by the modern, bright easy ambience... and the fact it was open. The Malaysian menu looked inviting but dare I admit, I’m not at all adventurous although the menu did look inviting. I was asked to make my selection, fill in my order form then ring the bell when ready. I ordered the Ultimate Chicken sandwich... and it was well worth the wait. Two large pieces of perfectly fried chicken sandwich between the yummiest bread I think I’ve ever had, crisp lettuce, tomato and an egg for good measure. The chips were a meal on there own ... hot crunchy and perfect. The best Sandwich in Wellington 2019-20. WINNER
Dropped in for an early dinner and was pleasantly surprised on quality of Malaysian food and its authorticity. Meal choices from extensive menu were great with many famous Malaysian dishes to choose fron. Excellent service from staff
It was average. Food was ok. The laksa soup was yummy but the noodles and the seafood tasted old. The lychee drink tasted like a can of lychee with sprite and some ice cubes. But still yum. Service was meh. Waiter was passive aggressive when we asked for our drinks to be served first saying something to the effect of “I’ll see, it depends how quick we can make it”. Also asked for a takeaway box and they forgot so we had to ask again. Overall it was average.
You get to fill out the dockets yourself and call the wait staff through a buzzer. The food is good, but there are much better Malaysian around. Worth a try, it might suit you.
Really awesome Malaysian food! Recommend dining in though cause the portion sizes appear to be quite different for takeaway reason why not 5 stars
Food is average. Service was terrible . First we ordered a satay chicken, staff came said they run out of it. We ordered Curry Laksa and Nasi Lemak for Main. After 7 or 8 mins wait, staff came and told us they run out of laksa . Why not tell us at the beginning? After 8:30 they’re closing time a white family came in and ordered curry laksa, and they got it! White people first?????????????
Really big menu with great photos of absolutely everything. Delicious drinks much better drinks selection than any other Malaysia place in town. Although one drink came before the food and one after. The nasi lemak had all the flavour elements and matched picture but chicken was a bit cold. Char kway teow was not bad, bit plain, prefer elsewhere. Steamed bun with butter and kaya was good.
Found a disgusting hair while eating the noodles. After I called the staff to complain, she took it away immediately without any apology. No one even bothered to apologies. Absolutely horrible customer service. Feeling disgusted eating the food and sad about the service recieved.
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