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Papamoa Beach Family Practice

  1. Papamoa
  2. Bay Of Plenty Doctor

Reviews, get directions and contact details for Papamoa Beach Family Practice

Papamoa Beach Family Practice
Address: 5 Golden Sands Dr, Papamoa Beach, Papamoa 3118, New Zealand
Phone: 07-542 1104
State: Bay Of Plenty
City: Papamoa
Zip Code: 3118


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:03 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews
Dr Vishad provides a professional service. His follow up and monitoring is also very good. He has a calm, friendly and reassuring manner and I have a lot of trust and confidence in him.
Just joined this practice as a client and couldn't fault my first visit. Reception was polite enough, saw a happy bubbly nurse who completed a few standard tests prior to meeting with the Dr. Dr Van der Berg was really good and asked some good questions to do with my general overall health. Appreciate her attentiveness. Probably one of the best visits to the doc THB.
I'm very happy with my new Doc & so grateful to get my low anaemic count picked up so quickly. Thanks to the fab nurses for squeezing me in today & to the very busy ladies on reception for making it all happen.
Super rude front desk ladies and the GP don't seem to know much about anything. They don't care either. Absolutely strange vibe there also. They won’t give me a appointment for days !!! Even when. I need to see someone
Sadly, after being enrolled for a number of years, I have no choice but to be generous and give them 1*. The doctors and nurses are lovely but the receptionist is rude, racist and just lacks any manners. She slams the phone down if you do not accept first appointment offered. Recently waited over an hour with a child - appointment was booked days ahead yet we were not seen at all. I was rudely told they now triple book appointments. Recently, been told a 9 day wait is perfectly normal.
Doctors and Nurses are great but the reception staff are terribly rude. I have to book my partners appointments because if she calls, even while very ill, they won't give her an appointment for days. They have tried to charge her a 'service fee' for having the kids seen even though children should be free. Very frustrating they feel fine to bully stressed and worn out women.
The nurses are very helpful and professional but the receptionists are rude and cancel your appointments even if it’s for children! My experience with 3 of the doctors also make me wonder if they have a standard answer for any query! They lack empathy and professionalism and try to herd you out the door! Very very disappointed! Please take a look at the way you treat people through all departments in your practice.
Receptionists seem to try and and outdo each other in being unhelpful, unfriendly, even rude. Why is this not rectified? Does the practice management not care about feedback?
The receptionist screamed at me in the waiting room in front if everyone and yelled shut the crying up I can't hear the phone, of my sick child. Appaulling customer service!
Doctors here are great. However the staff at the front desk are outrageously rude. Every time I've been here they make me feel as if I've done something wrong, and try to belittle me. One woman in particular is exceptionally rude. She has been there for years, and I really don't understand how she still has a job. Even while sitting in the waiting room I can hear her being rude to patients over the phone. I wouldn't recommend this place to anyone. Getting any sort of service is like getting blood out of a stone.
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