Korowai Aroha Health Centre - Head Office

Reviews, get directions and contact details for Korowai Aroha Health Centre - Head Office

Address: 1292 Hinemoa St, Rotorua 3010, New Zealand

Phone: 07-348 8454

Website

State: Bay Of Plenty

City: Rotorua

Zip Code: 3010

Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

All the receptionist are abusive all except for Justine. This place should be investigated for mismanagement of medication to charging me 3x for consultation when I been waiting on same meds since March. Not impressed with reception vulgar display of power trip and over stepping the mark. This place should be investigated. Also GPS refused to add notes of brain injury. I'm certain people have died because I believe medical neglect from this centre and knowingly intentionally neglected their medical profession.

Korowai Aroha Health centre in Hinemoa street is Rotorua's best value for money medical practice in the city. Centrally situated with good parking, Korowai Aroha is staffed by professionals who care. Aroha and excellent medical attention go hand in hand at Korowai Aroha.

I give the Doctors 1.5 stars. They are efficient, caring and thorough with their examinations /assessments. Time management is an issue, however I realise some people take longer than others which affects scheduled appointments.  I give the Nurse 0.5 due to their tardiness and un professional attitude to time schedules.  The male nurses are very good but the others let them down. Many seem to be doing nothing.  I consider the nurses to be the the back bone of the surgery,, but I find them lacking.  And they never answer their phone or return calls....NOT GOOD ENOUGH  I give 1 star for reception, very good with the elderly and quick to make appointments but after that your on your own.  Perhaps they could be more active and remind nurses of appointments especially when they know you have been waiting awhile or a long time.  Qverall I think Korowai Aroha could do a lot better.  Its really up to the nurses and reception to ensure the surgery is running at a high professional standard and providing a quality service for every patient.  We deserve better!!!

Don't like the practice of telling someone to do a phone consultation, during the phone consultation telling them to come in and the person tries to charge you for both. Would be 1 star if not for the doctor stopping them for charging me for both

Can never seem to get your prescriptions correct or sent to the designated pharmacy and can’t even honour the appointment time scheduled. Don’t own up to their mistakes or offer solutions.

Awesome friendly staff. Receptionist, doctors and nurses.

Outstanding service from everyone who works at Korowai Aroha Health Center.  People who understand the needs of people with dignity and respect.

fast effiecient friendly, clear covid procedures, helpful and informative seemed very caring towards others:

Registered with this practice today. Very friendly helpful staff. Awesome atmosphere.

visit Tuesday for a routine check-up, Great and fantastic customer service by Geoff.

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Korowai Aroha Health Centre - Head Office

Reviews, get directions and contact details for Korowai Aroha Health Centre - Head Office

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