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Reviews, get directions and contact details for Pakenham Taxis

Pakenham Taxis
Address: Officer S Rd, Officer VIC 3809, Australia
Phone: (03) 5941 1138
State: Victoria
City: Officer
Zip Code: 3809


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Extremely Piss Poor, if I could I would give it a 0. If I had the time to evaluate the previous Ratings and Reviews - I would of not bothered with this group. I had done an over the phone booking with Pakenham Taxis at Midnight, booked for 3AM waited until 3:20AM then called them - where my booking was only just accepted (Already 20 minutes late on a booking made 3 hours in advance) and apparently the Taxi had shown up - but was nowhere to be seen, had waited outside the house for the Taxi and called again almost 20 mins later, again. They had sent another Taxi out only to have yet another No-show. Edit: Customer Service was atrocious, if you need a Taxi to get to work, don't bother with this one - it will only cost you your job. Calling them to lodge a complaint and they'll only tell you to visit their site to lodge it - of which the Lodging doesn't actually work, even if you fill out all the details in the correct format. Save your time and money and book with an Uber.
8 years ago (19-01-2018)
What's the point of booking a Maxie taxi hours in advance to be left standing waiting for a cab that's not even coming. Booked maxi cab for 1 pm it's now 125 pm and I'm told I have to wait until one is available im now running late for a family function thank you pakenham taxi your service sucks..... You need to sort your business out and be honest up front when people book cabs and tell them u don't have the service available that you advertise to the public.. It's pretty embarrassing when you rely on a service and book in advance and then can not get to your destination.... To say im angry is an understatement
7 years ago (11-02-2018)
Husband booked a taxi hours in advance to go to the city for an important business function. Now we know transport and logistics, and the excuse he got was so pathetic, if your late for a customer, then as a company you need to firstly call the customer, secondly bend over backwards to get a solution ASAP and thirdly DONT BE AN ARSE! I get the impression that people involved in this company would be fired on their first day anywhere else. Just pathetic. Not to mention causing unnecessary stress to paying customers. I used to feel bad for Taxis when Uber came out. Now I see it's a necessary change!
8 years ago (15-12-2017)
My wife was having car trouble and i went to pick my toddler up at daycare before they closed. I called to have a taxi waiting for 6pm at the daycare center. I was assured it would not be a problem. They never turned up despite me calling 4 times. Then my phone went flat I was forced to walk home over 4 km carrying a tired and hungry little boy. Extremely disappointed with this service.
8 years ago (20-10-2017)
Booked 2 hrs in advance and never showed up!! When I called to enquire I was told that a time booked is no guarantee, even tho it's now an hour past the time I wanted!!!! SHOCKING SERVICE! DO NOT USE!! BOOK WITH UBER!!!!!!
8 years ago (30-11-2017)
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