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Operation espresso

  1. Bankstown
  2. Bankstown Hospital

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Operation espresso
Address: Eldridge Road, Bankstown-Lidcombe Hospital, Bankstown NSW 2200, Australia
Phone: (02) 9722 8000
State: New South Wales
City: Bankstown
Zip Code: 2200


Opening Hours

Monday: 6:30 AM – 8:00 PM
Tuesday: 6:30 AM – 8:00 PM
Wednesday: 6:30 AM – 8:00 PM
Thursday: 6:30 AM – 8:00 PM
Friday: 6:30 AM – 8:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 7:00 AM – 7:00 PM

Update Info

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Reviews
This is not a hospital, its a bloody morgue.nI went with a pain in my tummy and vomiting, hardly could walk and talk, they made me sit on those plastic chairs for an hour, later I was moved to the recliner and stayed there for 24 hours, in the night time they did CT scan and confirmed I have acute appendicitis and will need surgery, I had 6 months old baby who was exlusively breastfed and I needed a bed to keep her with me but they refused, I was dieng with pain and was dumped on the recliner all night without any painkiller, later they gave me endone and panadol which I vomited, they gave me IV fluid and I kept vomiting, nothing for vomiting was given, in the morning I literally lyied on the floor screaming help help and cruel nurses just walked passed and didnt help at all saging doctors will come around 8.30am. I kept screaming with pain and the doctors came, I begged them to move me to the bed and they said beds are not available atm, I couldn't walk to go toilet, asked for wheelchair and they said they dont have enough funds to provide enough wheelchairs to all the patients. The doctors saw me lying on the floor and said ohh you are comfortable on the floor than keep lying here, I was like what the hell I need a bed, they said as soon a patient will vacate the bed, we will move you. I wished to die at that time, than my partner came and screamed at them and finally after 24 hours they provided me the bed and than after surgery it was so hot in the ward, they only turned the aircon during the night time and the day was so hot and I was sweating badly. This hospital needs to shut down
My intellectually disabled son was seen by 2 amazing doctors being the initial doctor and the surgeon. Amazing people who made my son so relaxed and reassured him he would be fine.nThe nurses were also amazing as were all of the staff especially Natasha and Lailla and 1 other nurse who took over when Lailla went home and I dont remember her name.nNatasha was also exceptional when we first got there reassuring and keeping my son calm.nWell done to the staff of Bankstown Hospital for treating my intellectually disabled son with respect and dignity and reassurance.
I am writing to formally lodge a complaint regarding the inadequate and delayed care my 9-month-old baby received at Bankstown Hospital on 7 December 2012.nnAt approximately 7:30 PM, I rushed my baby to the hospital after she began choking and vomiting—an urgent and distressing situation requiring immediate medical attention. Despite the critical nature of her condition, the care provided fell far below acceptable standards.nnUpon arrival, in the children's emergency one nurse at 7:30 pm ish, and one nurse at 9 pm briefly checked her temperature and heart rate but failed to assess whether the object she choked on was still lodged in her throat—the primary concern for bringing her to the hospital. They offered no reassurance or further intervention, instead making casual comments about whether my baby looked “normal.” this oversight was alarmingnnWhen I inquired about seeing a doctor, at 10 pm I was informed that only one patient was ahead of us. However, over an hour later, a doctor finally spoke to me, only to explain that there were other sick children and she needed to see all of them, I told her I understood that but I baby came in because she was choking and vomiting which she informs she would attend to us shortly after a phone call. Despite my reiteration that my baby had been choking and vomiting, this urgency was dismissed.nnFollowing the phone call, I observed the doctor chatting and laughing with nurses before attending to another patient. By 11:30 PM—four hours after our arrival—my baby had yet to receive any medical evaluation or treatment. Feeling ignored, anxious, and entirely unsupported, I made the painful decision to leave the hospital and attempt to care for my baby at home. As, my baby was left unattended, and no steps were taken to evaluate her welfare or provide the necessary care. This lack of response from hospital staff is deeply troubling, especially in such a critical situation where every moment counts.nnThis experience has caused immense distress and shaken my confidence in the hospital’s ability to provide timely and adequate emergency care. It is deeply troubling that the negligence and apparent indifference of the staff left my baby in a potentially life-threatening situation without any proper evaluation.nnI am requesting a thorough investigation into this incident to identify the failures in protocol and to ensure accountability. Measures must be implemented to prevent such incidents in the future and restore trust in the healthcare system.nnThank you for your attention to this urgent matter. I look forward to your response.
BANKSTOWN HOSPITAL EMERGENCY DEPARTMENT - 19 JANUARY, 2025 - ATTENDED WITH A POSSIBLE CARDIAC EPISODE.nI attended the ED at Bankstown Hospital in the early afternoon of 19 January with a suspected cardiac episode and the treatment I received by the Doctors and Nursing Staff of the ED was nothing short of excellent. After having 5 previous cardiac arrests, it was quite a stressful time for me contemplating a 6th.nThe communication, professionalism, friendliness and empathy afforded me by the ER staff was really world class and it would be remiss of me not to mention the service provided to me by the Male Nurse who I was assigned to, a gentleman by the name of Artem, who's professionalism, friendliness, communication skills and empathy afforded me was outstanding. Outstanding seems to be a weak description of the excellence in the manner in which he performs his duties.
Dear Dr Aldenb Lorenzo and Bankstown hospital nursing staff Please accept my deepest gratitude for the outstanding care and support during my surgery treatment. Your expertise and compassionate approach made a significant difference in my healing process. I am genuinely grateful for the warmth and professionalism of the entire staff.
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Operation espresso map

Directions to Operation espresso with public transportation

Artegall St Opp Bankstown Lidcombe Hospital 120 meters
487
753s
926
Bankstown Lidcombe Hospital, Eldridge Rd 120 meters
925
926
Bankstown Lidcombe Hospital, Artegall St 120 meters
487
925
926
S156
S503
Eldridge Rd Opp Antwerp St 130 meters
925
926
Gallipoli St at Claribel St 140 meters
925
926

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