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Reviews, get directions and contact details for Officeworks Waurn Ponds

Officeworks Waurn Ponds

Story

Officeworks is Australia's leading retailer and supplier of office products and solutions for home, business and education.



"Officeworks Waurn Ponds is helping make bigger things happen for our customers with the widest range, great service and everyday low prices. With 168 stores Australia-wide and more than 40,000 products, Officeworks is Australia’s home for office supplies, paper, furniture, technology and student supplies. Whether you’re looking to start, run or grow your business, set up a home office, explore creative pursuits, help your children develop new skills – we can help. Enjoy our useful Print & Copy services, on-site tech support by Geeks2U and in-store recycling programs. We are committed to operating a sustainable and responsible business that supports our communities and provides opportunities for our 8000 team members."
Address: tenancy 3/213-217 Colac Road, Waurn Ponds VIC 3216, Australia
Phone: (03) 5249 2300
State: Victoria
City: Waurn Ponds
Zip Code: 3216


Opening Hours

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 8:00 AM – 7:00 PM
Sunday: 9:00 AM – 7:00 PM


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Reviews
Officeworks Waurn Ponds has a good range, but I’ve found the service could be better.nI’ve been into the store when I needed help finding what I was looking for.nThere is plenty of stock and generally a good range, but the staff haven’t been very helpful on my visits. A lot of the time I’ve noticed staff talking amongst themselves rather than checking if customers need assistance. It can make getting help take longer than it should.nThe store itself is useful and has plenty available, but better customer service would make a big difference.
We visited to have my toddler’s passport photo taken and had a fantastic experience. Everyone was kind, gentle, and understanding when he — true to 2-year-old form — had a meltdown. The front desk staff even organised paper and stickers to distract him during the process. We ended up with a great photo and left with a happy little boy arms covered in stickers!. Thank you!
I cannot express how incredible the customer service was that we received from Rory at this store. They went out of their way to solve a problem for us that another Officeworks store couldn't on a matter that was time sensitive and required a little extra effort. The were incredibly helpful, friendly and nothing was too much trouble. Highly recommend, thanks Rory!!!
Needed a new printer and was lucky that Luke was on duty. Enthusiastic, knowledgeable, engaging and prepared to spend as long as it took to give us all the advice we needed. Bought the Canon printer he recommended and even though it needed to be replaced the next day production line fault he handled the changeover with courtesy and speed. Agree with the previous review - Luke is a gun. Build a statue of him and put it at the front entrance. AAAAA+++++
Probably the worst experience i’ve had in a while. Sales staff took 15 minutes just to research a product and do the price match. further more i was rejected the price match, from their competitor because “it raises red flag”. the sales staff also took my phone todo this research instead of looking it up on their own internal POS system. Finally they agreed on a price match where the price eas higher than the one i showed them, had no choice as this was only store that had stock.
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