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Officeworks

  1. Brisbane
  2. Brisbane Printing & Photocopying

Reviews, get directions and contact details for Officeworks

Officeworks

Story

Officeworks is Australia's leading retailer and supplier of office products and solutions for home, business and education.



"Officeworks Adelaide St, Brisbane is helping make bigger things happen for our customers with the widest range, great service and everyday low prices. With 168 stores Australia-wide and more than 40,000 products, Officeworks is Australia's home for office supplies, paper, furniture, technology and student supplies. Whether you're looking to start, run or grow your business, set up a home office, explore creative pursuits, help your children develop new skills - we can help. Enjoy our useful Print & Copy services, on-site tech support by Geeks2U and in-store recycling programs. We are committed to operating a sustainable and responsible business that supports our communities and provides opportunities for our 8000 team members."
Address: 102 Adelaide St , Brisbane 4000, QLD, AU
Phone: (07) 3020 2500
State: QLD
City: Brisbane
Zip Code: 4000


Opening Hours

Monday: 07:00-21:00
Tuesday: 07:00-21:00
Wednesday: 07:00-21:00
Thursday: 07:00-21:00
Friday: 07:00-21:00
Saturday: 08:00-17:30
Sunday: 09:00-18:00

Update Info

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Reviews
Your any stationary needs. Quite busy as it is around queen street, and there are two levels. Found the stuff i needed pretty quickly through the direction of some of the floor staff. Needless to say that the staff was helpful and transaction was smooth. No dramas!
Chance went above and beyond to ensure we had our printing order ready for pick up when we needed it. Rang around multiple stores to get the banners needed and delivered to the Adelaide Street store so he could fulfil our order in time for our event. This was appreciated very much and he should be commended for the extra work done for us - this level of customer service is few and far between these days! Thanks again Chance!
Printing something is quick and easy and the stuff who works here are very kind and helpful. I printed a 30 A4 page document and I paid $2.40. Overall good service.
Worst customer service! Came in to print something on the counter as I didnt my own card with me. 3 staff there just chatting not minding me. After a few minutes, I asked if anyone can help. They said they dont know how to operate the printer, theyre from a different department ???. None even bothered to get someone who can potentially help until I asked if any one else in the store can. They just proceeded to chat. Mind you this was opening time on a Sunday, so it was NOT busy at all. Please train your staff better.
Guys you need to work with your staff to develop better customer service. I love Officeworks, and I frequently visit your store as it's close to my work, but yikes when it comes time to pay it is a miserable experience! I also really dislike your staff attitude to click and collect orders. I stood in the designated "click and collect" spot and was ignored by staff having a chat to each other for several minutes I do appreciate they might have been talking about work, but a nod of acknowledgement or a "be right with you" wouldn't go astray and then, despite standing in the click and collect circle, I get a "hi, what's up?" As a greeting. It's just a bit of a lackluster experience. I feel sorry for people who are that dreary at work - surely you can help them out?
Went in to print photos, printer ran out of paper then it took forever to get our order. Asked the lady at the counter about them. She went and checked but then just went back to serving other customers and didn’t bother to inform us of our order she checked on and left us standing around forever. Will not go back again
The staff member with the eye-patch, that was at the entrance today, asking people if they need a hand with anything 5/5/2023..... Deserves a pay raise. Thanks for your help on the printing machines!
Staffs won’t allow you to do price match. On the website, they said that “if you find a lower priced identical stocked item that's in stock with a competitor even if it's on sale, we will not only match it, we'll beat it by 5%.”. But if you find something cheaper, they will ask you to add delivery fee.
Had lunch here. The fellow called Adam makes a perfect cappuccino ! Also blueberry muffin was delicious!
I do not recommend this store for print and copy needs or any kind of customer service needs. The staff I have come in to contact with are very unhelpful, careless and don’t know their own products. I have had 3 instances of dissatisfaction with their print and copy team. 1. I wanted to get business cards printed and wanted to see a sample of the different paper options. I was informed it was an online only service and couldn’t see a sample. They said they used to have some samples but they were taken and hadn’t been replaced. They then gave me a big book of paper samples and showed me the website page for business cards which I had already read. The paper samples they gave me did not include any of the paper thicknesses and types that the business cards would print in. When I pointed this out to the staff member, they patronisingly asked me if I had seen a business card before. Needless to say I didn’t go ahead with the business card printing due to having no clue what the quality would be as I didn’t have any samples to go by. 2. I asked for a colour double sided print. In 2 separate occasions, they have printed the double sided prints upside down. I did receive a refund and reprint for one of these but the fact this has happened twice at two different times and by two separate staff members indicates there may be a lack of training for these staff members or just a carelessness in general. Save your time and do not print here.
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