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Oaks Mackay Rivermarque Hotel

  1. Mackay
  2. Mackay Hotel

Reviews, get directions and contact details for Oaks Mackay Rivermarque Hotel

Oaks Mackay Rivermarque Hotel
Breezy rooms & apartments in a contemporary hotel offering river views, plus a pool, a bar & dining.
Address: 55/63 River St, Mackay QLD 4740, Australia
Phone: 1300 550 409
State: Queensland
City: Mackay
Zip Code: 4740


Opening Hours

Monday: 6:00 AM – 10:30 PM
Tuesday: 6:00 AM – 10:30 PM
Wednesday: 6:00 AM – 10:30 PM
Thursday: 6:00 AM – 10:30 PM
Friday: 6:00 AM – 10:30 PM
Saturday: 6:00 AM – 10:30 PM
Sunday: 6:00 AM – 10:30 PM

Update Info
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Reviews
I stay there on overnight business trips. The staff are very helpful and courteous. The rooms are always clean with the appropriate condiments. Great breakfast and decent coffee served in the in-house restaurant. I’ll book in again next month.
Rooms we stayed in were nice and luxurious, nice big beds and beautiful bathrooms. Hotel staff was friendly and the adjacent cafe where we went for breakfast had great food.nnHowever, perhaps a weird complaint to make... but I've never been more disappointed with toilet paper before. Got a luxurious room for a luxurious price with all the bells and whistles, to find out bathroom's were stocked with half-ply toilet paper. It was see-through. See-through toilet paper in one of their more expensive rooms. Disappointing.nnPool was nice, but the wall with fountains looked like it needed some updating and refreshing & water was NOT heated. Shame, as the outdoor temperature was lovely, but the water being too cold to enjoy.nnBreakfast was lovely in the nice cafe belonging to the hotel. Had booked with breakfast included, but non the less they tried to make us pay for the breakfast, until we spoke up and questioned it. No big deal, but if we'd missed it, we'd have paid double.
Room didn’t get cleaned properly before I arrived.nSheets have black stains all over themnAC filter hasn’t been cleaned in roughly 6 monthsnTowels have black stains on themnAsked to be moved and they couldn’t move me to a different room or get me new sheets or towels. Even found a crack pipe hidden away. Only good thing about this place is its location.
Bathroom was disgusting with mould and dirt, reported to management and they said it’s just water stains all the rooms are like that and that I don’t understand what I’m talking about. There was mould in the shower everywhere, The bathroom needs cleaning properly not the half job it’s been getting.nYou can see the build up of dust on the toilet roll holder in the photo this is not clean, very disappointing for a GHA property.nCouch has holes in it and veranda has cigarette butts everywhere.nWas never told breakfast finished at 9am so we missed breakfast as well.nnDefinitely would recommend not staying there.
Tiny rooms like a back packers, no balcony, no ice, or water. Had to fill up a jug of water from the bathroom... tiny TV that you need to sit two feet away from it to see anything. Never staying at this place ever again. Almost booked another hotel just to get out of here but it was 10pm..nDidn't think there was a fridge at all because blankets and a random sooner where stuffed in the cobard.
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Oaks Mackay Rivermarque Hotel map

Directions to Oaks Mackay Rivermarque Hotel with public transportation

River Street at St Patricks College 110 meters
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River St at MacAlister Street 140 meters
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River St at Third Lane 330 meters
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Gregory Street at Gregory Lane 360 meters
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Caneland station, stop A 360 meters
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