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Oaks Mackay Rivermarque Hotel

  1. Mackay
  2. Mackay Hotel

Reviews, get directions and contact details for Oaks Mackay Rivermarque Hotel

Oaks Mackay Rivermarque Hotel
Breezy rooms & apartments in a contemporary hotel offering river views, plus a pool, a bar & dining.
Address: 55/63 River St, Mackay QLD 4740, Australia
Phone: 1300 550 409
State: Queensland
City: Mackay
Zip Code: 4740


Opening Hours

Monday: 6:00 AM – 10:30 PM
Tuesday: 6:00 AM – 10:30 PM
Wednesday: 6:00 AM – 10:30 PM
Thursday: 6:00 AM – 10:30 PM
Friday: 6:00 AM – 10:30 PM
Saturday: 6:00 AM – 10:30 PM
Sunday: 6:00 AM – 10:30 PM

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Reviews
I was pleasantly surprised with my stay at the Oaks. The staff from start to check out were quite nice. Very responsive and kind. Only small thing I could think about was they were not stuck with toothpaste which I had forgotten.nnThe rooms themselves were quite lovely I like the minimal aesthetic but it might not be for everyone. Everything was nice and clean, and the room smelled like citrus when I first walked into it. It might have been the cleaning products. Nevertheless the room was quite spacious.nnThe thing that really stuck out to me though were the huge windows besides the bed. I love waking up the sunrise and sunlight so this was an absolute dream for me. I felt so warm in the morning.nnThe view from the room is also quite lovely mixing a little bit of the city landscape as well as the nearby ocean.nnOnly other thing I can really think about was some of the taps, shower head, and seal around the shower we're a little bit dirty and had a buildup of sediment on it. Be nice if that could be checked out.
I stay there on overnight business trips. The staff are very helpful and courteous. The rooms are always clean with the appropriate condiments. Great breakfast and decent coffee served in the in-house restaurant. I’ll book in again next month.
Clean & well maintained rooms. Lovely pool area. Short walk to the city, shopping centre & waterfront. Friendly host
Rooms we stayed in were nice and luxurious, nice big beds and beautiful bathrooms. Hotel staff was friendly and the adjacent cafe where we went for breakfast had great food.nnHowever, perhaps a weird complaint to make... but I've never been more disappointed with toilet paper before. Got a luxurious room for a luxurious price with all the bells and whistles, to find out bathroom's were stocked with half-ply toilet paper. It was see-through. See-through toilet paper in one of their more expensive rooms. Disappointing.nnPool was nice, but the wall with fountains looked like it needed some updating and refreshing & water was NOT heated. Shame, as the outdoor temperature was lovely, but the water being too cold to enjoy.nnBreakfast was lovely in the nice cafe belonging to the hotel. Had booked with breakfast included, but non the less they tried to make us pay for the breakfast, until we spoke up and questioned it. No big deal, but if we'd missed it, we'd have paid double.
Bathroom was disgusting with mould and dirt, reported to management and they said it’s just water stains all the rooms are like that and that I don’t understand what I’m talking about. There was mould in the shower everywhere, The bathroom needs cleaning properly not the half job it’s been getting.nYou can see the build up of dust on the toilet roll holder in the photo this is not clean, very disappointing for a GHA property.nCouch has holes in it and veranda has cigarette butts everywhere.nWas never told breakfast finished at 9am so we missed breakfast as well.nnDefinitely would recommend not staying there.
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Oaks Mackay Rivermarque Hotel map

Directions to Oaks Mackay Rivermarque Hotel with public transportation

River Street at St Patricks College 110 meters
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River St at MacAlister Street 140 meters
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River St at Third Lane 330 meters
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Gregory Street at Gregory Lane 360 meters
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Caneland station, stop A 360 meters
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