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Oaks Mackay Rivermarque Hotel

  1. Mackay
  2. Mackay Hotel

Reviews, get directions and contact details for Oaks Mackay Rivermarque Hotel

Oaks Mackay Rivermarque Hotel
Breezy rooms & apartments in a contemporary hotel offering river views, plus a pool, a bar & dining.
Address: 55/63 River St, Mackay QLD 4740, Australia
Phone: 1300 550 409
State: Queensland
City: Mackay
Zip Code: 4740


Opening Hours

Monday: 6:00 AM – 10:30 PM
Tuesday: 6:00 AM – 10:30 PM
Wednesday: 6:00 AM – 10:30 PM
Thursday: 6:00 AM – 10:30 PM
Friday: 6:00 AM – 10:30 PM
Saturday: 6:00 AM – 10:30 PM
Sunday: 6:00 AM – 10:30 PM

Update Info
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Reviews
Rooms we stayed in were nice and luxurious, nice big beds and beautiful bathrooms. Hotel staff was friendly and the adjacent cafe where we went for breakfast had great food.nnHowever, perhaps a weird complaint to make... but I've never been more disappointed with toilet paper before. Got a luxurious room for a luxurious price with all the bells and whistles, to find out bathroom's were stocked with half-ply toilet paper. It was see-through. See-through toilet paper in one of their more expensive rooms. Disappointing.nnPool was nice, but the wall with fountains looked like it needed some updating and refreshing & water was NOT heated. Shame, as the outdoor temperature was lovely, but the water being too cold to enjoy.nnBreakfast was lovely in the nice cafe belonging to the hotel. Had booked with breakfast included, but non the less they tried to make us pay for the breakfast, until we spoke up and questioned it. No big deal, but if we'd missed it, we'd have paid double.
0 star rating. Do not stay here. The rooms have no facilities AT ALL. Not even a microwave to heat a frozen meal. Cups, bowls and plates… for nothing. Simply has a bar fridge and kettle. How are guests supposed to eat/cook food? No washing machines or dryers etc. Photos have clearly been used from other hotels, it is nothing like the pictures. Completely false advertisement. Worst experience of my life.
If I could give this hotel a 0 I would. Arrived to our hotel after paying for a 2 bedroom with a washing machine and balcony as we were staying for a week, but was given a one bedroom studio as they had over booked. The hotel was unable to give us a bigger room as they were booked out. After the first day our air con stopped working. The hotel is also very run down and dirty, mold all through the bathroom, sheets on the bed were dirty, no cover on the doona and no help from anyone. Very disappointed, do not stay there.
Lovely place to stay while in Mackay! Views and close to everything! Great parking and comfortable room! Nice
Good location,rooms nice but needed airing, wifi non existent,keeps dropping out,had trouble with tv fire alarms going off through night,restaurant nice but not open all day.
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Oaks Mackay Rivermarque Hotel map

Directions to Oaks Mackay Rivermarque Hotel with public transportation

River Street at St Patricks College 110 meters
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River St at MacAlister Street 140 meters
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River St at Third Lane 330 meters
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Gregory Street at Gregory Lane 360 meters
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Caneland station, stop A 360 meters
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