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Novotel Perth Murray Street

  1. Perth
  2. Perth Hotel

Reviews, get directions and contact details for Novotel Perth Murray Street

Novotel Perth Murray Street
Relaxed quarters in a laid-back hotel offering a chic lounge/bar, a sauna & a heated rooftop pool.
Address: 388 Murray St, Perth WA 6000, Australia
Phone: (08) 6371 6371
State: Western Australia
City: Perth
Zip Code: 6000


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Reviews
I was pleasantly surprised by how great this hotel was. The room was clean and spacious with a really comfy bed. The outdoor heated pool was a highlight, and the gym was very well equipped – much better than expected. There’s also a cute little bar downstairs that’s perfect for a drink before heading out. The location is super central, and the late checkout was a nice bonus. Would definitely stay again!
Excellent service, comfortable rooms, and a 5 minute walk from Perth station and CBD. We especially appreciated the well-equipped gym, swimming pool and steam rooms separated by gender. The filtered water available for guests to use in the lobby was a nice touch as well; options include ambient, cold and sparkling.nnOverall a lovely stay, highly recommended!
I appreciated the spacious and clean room, and the pleasant scent in the hotel lobby. However, I was taken aback to learn that I needed to pay for a knife and two plates in a full-service hotel. This was a unique experience for me, as I have never encountered such charges in hotels across Asia. I simply intended to use these items in my room and had no intention of taking them away.
Stay was great right in the city close to great restaurants. Loved the big comfy bed! The staff were great and the housekeeping were super helpful when I went back to try find something I thought I lost in the hotel but I eventually found in my partners case. The pool was nice to chill at because it’s heated!
Unfortunately, my experience at this hotel was very disappointing. Even from earlier phone calls before our arrival, the staff were rude, unhelpful, and showed no willingness to provide even basic customer service. On arrival, they couldn’t locate our booking, quoted us the wrong price to add on breakfast a quote that was provided to us in writing via email, and when the mistake was pointed out, they refused to honour the price or offer any form of compromise or discount.nnOverall, the service was unprofessional and left a very negative impression. The only positive aspect of our stay was the convenient location, but sadly this did not make up for the poor experience. I would not recommend this hotel to others based on the way customers are treated.
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Novotel Perth Murray Street map

Directions to Novotel Perth Murray Street with public transportation

Murray St King Street Cat Id 98 70 meters
Red CAT
Hay St His Majesty'S Cat Id 88 150 meters
Red CAT
Wellington St Arena Cat Id 60 160 meters
Yellow CAT
Milligan St After Murray St 190 meters
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31
910
Milligan St Before Murray St 200 meters
30
31
910

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