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Reviews, get directions and contact details for North Harbour Southern Cross Hospital

"Southern Cross Hospital North Harbour is a fast developing private hospital campus on Auckland's North ShoreOne of three Southern Cross hospital sites in the Auckland region, the North Harbour campus includes the only private surgical in-patient hospital on the North Shore.Hospital facilities have recently been substantially expanded to include the Northern Clinic site, and associated procedure rooms and specialist consulting facilities. Our campus is also home to Waitemata Endoscopy, a purpose built endoscopy suite operated by medical specialists in partnership with Southern Cross Hospitals."
Address: 232 Wairau Rd, Glenfield, North Shore City 0627, New Zealand
Phone: 09-925 4400
State: Auckland
City: North Shore City
Zip Code: 0627



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Reviews
I am currently lobbying southern cross to change its stance on health screening. Currently they claim that prevention is not better than cure, when I asked them to cover a  calcium score to check the condition of my heart they declined and hide behind some retorhric based on research. When asked to provide a copy of said research they couldn't. Simply put I believe early diagnosis is a more equitable and cost effective stance than waiting to have a heart attack before I can make a claim! Strangely southern cross disagree! This review was instigated by lack of response on this matter by southern cross. I have subsequently canceled my membership, southern cross health insurance is a scam!
Very efficient hospital and services. Nurses and HCA very welcoming, friendly and professional. Everything was organised. Surgeon and Ananethtists take their time explaining and patient didn’t feel rushed. Post op team in recovery very kind and professional. The only construction feedback would be the compression dressing was too tight and had to be released as fingers and hand got very cold the next day.
I have been in Axis. Good doctors and friendly staff But I waited for more than 45 minutes after my appointment to see the doctor.
In what seemed to be a daunting experience, I found myself at ease with the kind and friendly staff at north harbour. Andrea and butch never hesitated to help me and crack a joke. The whole surgery and recovery was a breeze here and I am highly Grateful for the service that they provided. Great room and even better staff! Food not bad either! Cheers butch for the ice cream!
Called to let the hospital know there’s been a change for my scheduled surgery and the receptionist replied “and??” - most unhelpful and had to repeat myself a few times because she was too busy to listen. Not what you want from any service - particularly a private hospital
I had an absolutely fantastic experience this week when I had back surgery done here. I could tell straight away that this is a hospital that has a well organised, streamlined operation that delivers a very high standard of care to it's patients. There is a good staff to patient ratio - so much so that it often seemed that people were waiting outside my door because they would arrive so quickly upon me pushing the button. Every single nurse, doctor and employee were incredibly kind, caring and thoughtful and this inspired a great deal of confidence in me. I never worried about anything and was so impressed. I would gladly have spent another night had I needed to but as it is I am hoping that my upcoming knee replacement surgery can also be done here as well because I know I will be in the best hands possible. A partial list of people to thank I am sorry that I can't remember everyone - Nurses Hannah, Rebecca, Aisha, Anaesthetist Tatiana and Dr Phillip Insull.
I had the absolute best experience from start to finish, the staff were so accommodating and nothing was too much of an ask. Dr Brick was exceptionally understanding about my job and why I was worried about scarring. Him and his team were exceptionally professional. It was so nice to feel like I was in the best hands, all the staff were amazing! Cannot recommend this hospital enough.
Wonderful staff, made my recovery from knee surgery as comfortable as possible.
Unacceptable wait time of 4 hours to even get into the surgery room when we were booked in and would have been finished in 45 minutes to an hour. We were there for a total of 8 hours when it could have taken 3 in total in and out. Especially when paying through private at such a large expense would expect much better. Would definitely direct people elsewhere. A pro is the lovely staff and free parking.
How can one say you really enjoyed your hospital visit. It shouldnt be a great experience but the staff really did it for me. They were simply superb and made my experience and stay wonderful. I have to make a special mention for Kate who was such fun and so efficient it made my stay special and my wife and I are still laughing about our experiences!! Thanks.
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Directions to North Harbour Southern Cross Hospital with public transportation


Wairau Rd/View Rd 220 meters
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Woodall Place 260 meters
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Wairau Road/Target Road 410 meters
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Target Rd/Kaimahi Rd 420 meters
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Target Road/Wairau Road 460 meters
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