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Nightcap at Ferntree Gully Hotel Motel

  1. Ferntree Gully
  2. Rowville Lodging

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Nightcap at Ferntree Gully Hotel Motel
Address: 1130 Burwood Hwy, Ferntree Gully VIC 3156, Australia
Phone: (03) 9758 6544
State: Victoria
City: Ferntree Gully
Zip Code: 3156


Opening Hours

Monday: 9:00 AM – 5:00 AM
Tuesday: 9:00 AM – 5:00 AM
Wednesday: 9:00 AM – 5:00 AM
Thursday: 9:00 AM – 5:00 AM
Friday: 9:00 AM – 5:00 AM
Saturday: 9:00 AM – 5:00 AM
Sunday: 9:00 AM – 5:00 AM

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Reviews
We stayed for 13 nights and found it very clean and comfortable, the room was very well serviced daily. Lovely coming back to a clean room everyday. Only criticism…we feel the room should have a microwave and toaster as most motels supply these items these days, also we did have to buy coat hangers as well.Rooms: 5/5
Nice Room, comfortable bed, clean rooms. The beds are on castors which have no brakes. I am elderly with bad knees so has potential to be a bit dangerous. Great deal in restaurant for drink and food if you stay here. Food was excellent and hot and good quality. We are there two nights. Only criticism is lack of toaster or microwave. Some people do like a slice of toast and not have to go out in the morning to look for breakfast. The hotel doesn't offer it either.
DO not stay here i!!! I booked a room for my daughter and i after we had no where to stay i showed my ID on my phone and the transaction on my phone bank account the lady would not give me the key and left us vulnerable with no where to stay she was the manager what duty of care absoutley disgusting then they would not refund my money a nice lady was trying to help me get the key whom was having a meal at the restraunt she thought the manager behaviour was disgusting no words can describe her behaviour and i hope the owner looks at the video footage i have contacted ACAF on behalf of my matter she should be shamed also no refund makes no sense she took her personal problems out on innocent patrons who employs people like this!!!!! Karma will get you lady its coming your way!!! I Showed my licence and i showed my bank statement with my card associated with it there reply is not true check your cameras! DO NOT GIVE THEM YOUR MONEY! YOU WONT GET IT BACK OR A ROOM TO STAY HOTEL The hotel is dodgy and must be pocketing money or somthing as its happened to my friend aswell!
Great room clean and very comfortable was able to have a late check out at no extra costRooms: 5/5
Excellent venue the rooms were very comfortable and the beds were the best that i have ever slept in.Rooms: 5/5
Rooms are a good size, bed was very comfortable. Room service was very quick and decent food at great prices. Close to the Dandenong ranges. Only 2 things that could do with improvement are: The shower needed a decent clean. The shower had a large shower head but unfortunately very low water pressure. Would stay again
Absolutely fantastic this motel. Fantastic service, even down to the breakfast boxes. Studio room was pristine, and the king coil beds so comfortable. So simple to book and the discounts for the hotel were fantastic. Reasonably priced for a short stay which we wanted. Close proximity to the beautiful dandenongs. We will stay again, very impressed. The receptionist we dealt with was fantastic, great friendly customer service. We highly recommend night cap ferntree gully.
Good hotel/motel, room service is great. The bed sheets are straightened when you leave and there is an air conditioner which helps to regulate the temp in the room. Going to sleep is comfortable and soft. Personally I think there was too many pillows on the bed but doesn't really matter too much. The bins gets emptied which is a time saver because after an long day you don't really have time to do that. I would highly recommend this place to anyone for any circumstance.
Arrived to find very basic old and dated accommodation. Cigaret buts everywhere outside. No microwave. Windows were dirty as were the skirting boards. Food on the walls. Dead insects in the ceiling shade. Rooms/bathroom not cleaned some one else hair in shower. Pretty shabby. Not an experience l would want to repeat.Rooms: 1/5
We have arrived before 5pm and there was noone in reception to welcome us. We had to go to the "game house" next to the motel with a little baby. I was asked for all persons details including bank details in front of other customers even when paid up front for all and completed online check in prior. I was not feeling safe considering the place. When one of us was unable to provide some details as we left phone with out bags next to reception, and I have asked if we can move there to finalize this check in we were refused further service and "receptionist" said there are the doors. Highly unprofessional.
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