Nextra Chatswood Westfield Newsagency

Reviews, get directions and contact details for Nextra Chatswood Westfield Newsagency

"Owned by the Chua family since 1997, Nextra Westfield Chatswood is one of the largest and more successful newsagencies in Australia. In 2015, we won the "Retailer of the Year" Award presented by the Newsagents Association of NSW & ACT in recognition of our service excellence. We stock one of the widest ranges of calendars, diaries, school study guides, greeting cards as well as a variety of stationery & giftware. We have expanded online to provide quality products to customers Australia wide. We aim to provide you with fast delivery, excellent communication and value for money products, all carefully packed and safely delivered."

Address: Westfield Chatswood, 229/1 Anderson St, Chatswood NSW 2067, Australia

Phone: (02) 9411 8296

Website

State: New South Wales

City: Chatswood

Zip Code: 2067

Opening Hours

Monday: 8:45 AM – 6:15 PM
Tuesday: 8:45 AM – 6:15 PM
Wednesday: 8:45 AM – 6:15 PM
Thursday: 8:45 AM – 6:15 PM
Friday: 8:45 AM – 6:15 PM
Saturday: 8:45 AM – 6:15 PM
Sunday: 10:00 AM – 5:30 PM

Update Info

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Reviews

Bought lotto ticket too live comfortably bought a scratchie to double my chances and bought two books to read so the mind expands to greater heights

Again! Yes, Again! One extremely poor manned girl with black pony tail ruined my day. Came this morning 10/9 Saturday around 10:15. No eyes contact nor any verbal contact/response with the customer throughout the whole process, even the customer said thank you and please to her!!! Many staffs there are good, but this particular girl is the worse, probably in the whole Chatswood!!! Hope the owner see this. People like this should not exist in this peaceful neighborhood. Don't deserve the opportunity for having a job!

I’ve been shopping at Nextra Chatswood for years and I’m sad to say that as a store, it’s gone downhill. Their customer service is terrible. I hope it improves soon.

Really helpful, staff went out their way to help with a small request the other day. Was greatly appreciated enough to write this small review.

I came at 8:39PM and the website information on GOogle says closes at 8:45 PM. The shop closed at 8:30PM and no one seems to update it. I wanted to get a car for emergency tonight from GoGet and I wanted a card but the folks didn't attend. Pretty bad experience. Either change your timings online or Google please take care of providing correct information.

We feel very bad and disappointed female cashier there. We won the $8 lottery and tried to go , exchange it for a new one, but after she received ours, she pretended not to receive it and made us liars. Then ours came out of the trash bin in front of her. Again, she changed her words that she gave us $8. We have never received it.  As the conversation got longer, she just took us a new one and ignored us to throw yours in the trash bin and felt like she was treated as a beggar. Because of $8.

Called the store to confirm that click-and-collect order was ready for pickup. The website said it would be ready the next day and it has been over 24h. The female cashier named Kaitlyn was not helpful at all. She said that no one had processed online order that day. I asked if she had stock of the item and she said that it was a "fragile" item that had to be kept upstairs when it was just a calendar :/ I asked her to check if there was stock upstairs and she proceeded to make up stories about how stock for online orders was kept in a different location. Lucky I chose to pay for it on arrival - I will be purchasing this elsewhere. You have just lost a customer :

Always love to shop the sale books here. Friendly staff and wide range choices of books and gifts.

Used to come here all the time to purchase birthday cards and wrapping while buying my weekly lottery tickets. Recently this has been quite an unpleasant experience, as staff have been pushy. One girl wouldn't let me finish my sentence - she just kept offering me more tickets even though I made it clear I wasn't interested. It's a shame because this store used to be very good but I don't want to worry about being harassed buying lottery. Nextra at the Chase has much better service.

Great range of goods, however very cluttered and hard to move around when you have limited mobility. There isn't very clear signage for magazines, in my opinion, and its hard to see around some displays to find what you need because of clutter. However, very good place to go if you know what you need and where it is.

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