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Reviews, get directions and contact details for New York Dog Wash

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Dog Grooming, Dog Clipping, Dog Wash

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"New York Dog Wash" welcome dogs big and small, be it for a "New York Dog Wash" or a complete "Manhattan Makeover" Clip and Groom, "New York Dog Wash" does it all!

Address: 17 Karloo St, Surfers Paradise QLD 4217, Australia
Phone: (07) 5592 5775
ua.moc.hsawgodkroywen@adnileb
State: Queensland
City: Surfers Paradise
Zip Code: 4217


Opening Hours

Monday: 9:00 AM – 4:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 9:00 AM – 4:00 PM
Thursday: 9:00 AM – 4:00 PM
Friday: 9:00 AM – 4:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed


related searches: dog groomers gold coast, mobile dog groomers gold coast, dog grooming southport
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Reviews
Severe disappointment with everything from the ability to groom my dog, to the customer service and attitude when approach about doing the wrong thing. After speaking to many people about my terrible experience I have discovered there has been dogs returning with fleas, not had their nails trimmed and ears cleaned like was asked and more people with the same experience as me. I went in to this place the day before my appointment to check with them that they were able to just trim my dogs fur and not shave it. They were “too busy” to take five minutes or less for one of their return customers. They constantly overbook themselves leaving no time for jobs that may take a little longer which results in a rushed job and utter poor quality service. I asked multiple times and was very specific about not shaving my dog. I had ensured the whole area that was to be kept long was free from knotting or matts. I wanted his legs, belly and face to be short to keep it clean and tidy for him. When I picked him up, his ears hadn’t been cleaned and he was completely unrecognisable and shaved. The cost was so uneven, it looked like a child had attacked him with an electric shaver. My dog was almost thrown at me and that they would never be grooming him again. No apology, no remorse for the fact that they had just no consideration or time to care. As any dog owner would know for somebody to disrespect the wishes of their own dog without even such as a call if they really couldn’t do what was asked is just completely unreasonable. I would advise to book your pup in elsewhere and get them the proper service that they deserve.
First time visiting. Was taking care of very well, both me and my dog. My fur baby leads me towards your place on our morning walk so he must have good memories. See you soon, though he was embarrassed about the amount of shaving around his butt. Maybe a little less next time Thanks for bringing back his natural smell of baby powder. I can’t believe his natural smell is that. It’s very addictive when hugging him Updated review: second visit Loved as much as last time. Took a picture of their pricelist which is extremely reasonable.
I have been taking Poppy here for nearly 4 years since moving back to Gold Coast - the team there are so kind and caring They even said I could drop Poppy off earlier or pick up later as I work 8-5pm
Recently moved to Chevron Island and top of the list was to find a dog groomer. This is Molly's second visit and just wanted the girls at New York Dog Wash kmow what a brilliant job they do. Our fur baby is very precious to us and I can't sing their praises high enough. Thankyou, thankyou.
The ladies at New York Dog Wash are fantastic! My pup always leaves super happy and looking fab after a day at the salon. Could not recommend them more :
I visited NYD groomers last Wed 17/8/22.for a difficult job of grooming our pet Lulu. The service and transformation from a hairy greeseball poodle was extraodinary. On time in 2 quoted hours, the service was welcoming, polite, courteous and caring. Thankyou both, Belinda and Yolande for sharing your gifted and natural understanding of dogs with us and Lulu. From entry to exit, the experience was faultless. Dont delay , book and enjoy. Great value too!! Thank you so much Robert, Lesley and Lulu
The girls who run this place are gentle and kind to the dogs AND they do a fantastic job! I’ve been taking my dog here for 8 years and I’ve been delighted with their friendly and caring style with the dogs as well as the fabulous job they do. My fog looks so sweet after her groom. Thank you
We have had the best service, experience and haircut here. My puppy was treated like a rockstar & he looks absolutely gorgeous and smells lovely too !!Belinda is a beautiful friendly professional groomer who made time to discuss all that was requested. I took photos of how I would like Bu to look and she pretty much nailed it. Lots of locals have mentioned how great this place is and I can certainly back that up with my experience. Will definitely be making NYDW our regular groomer & recommendation to all. Thanks again for a great haircut and looking after me .
Belinda and Yolanda are just brilliant. Sugar and Breeze our fur babies have had their best haircut/groom ever. They are so friendly and professional. This is like a family not a franchised business, we are so lucky to have found them. They will be our forever dog groomers.
My 2 toy black poodles Pierre and Fifi love to go there. They are very well groomed and very well taken care of..I trust them with my fur babies and have no hesitation in recommending them to take good care of your fur babies too Blessings Deidre Pierre and Fifi
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