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Nelson Hospital

  2. Nelson Bus Station

Reviews, get directions and contact details for Nelson Hospital

Address: Nelson 7010, New Zealand
State: Nelson
Zip Code: 7010


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Reviews
I had complications arising from COVID and was seen, in person, on the same day, by a very thorough and caring GP. With lots in the news of how GPs do not want to see patients these days, I was very pleasantly surprised and would like to express my gratitude. A very good first experience with this practice.
The Nelsons is a health Centre with various specialist departments. I went to the MSK department. The centre was quite maybe it was due to the time my appointment was. I did not have to wait that long was in and out in no time. The staff are excellent and helpful. The centre very clean there is a large reception area leading to various departments. There is a pharmacy and a costa coffee shop with a few tables and chairs. Parking is available, car park fee applies.
I was just dropping someone off and collecting them. The car park is small and parking is free even though the signs say you have to pay. Entrance is on street level with automatic doors and there are lifts to all floors. There is a small cafe situated on the ground floor and the lady running it was friendly and helpful. The cafe was very clean.
We had an appointment for my mum today at Nelson Memory Clinic. Dr Niomi was extremely emphatic, great listener and provided some help on how we can support her going back. Thank you
Met one of the most arrogant and uncoordinated bunch of people here. Went for an X-ray for my 12 year old as this was one of the centres listed on the form given by my gP. Called ahead and confirmed that it's a walk in for a 12 yr old. Upon arrival, The lady in reception said oh we don't do under 16. It's ur gps problem, they don't know. You did not speak to me so not my problem. When asked where on their website it says that they don't do under 16, the response and am not joking: 'we don't have to'! The level of entitlement and arrogance! Not sure if the person was just ignorant or having a bad day there is no other underlying reason for such attitude. After calling the number on their website again and being transferred to 5 different people, was given an e mail address to send complaints and compliments - till they mistreat the next one. Thank God this was a simple x ray only and hope no one has to ever go there.
Very friendly GP that spent enough time. Took a blood test after the appointment with no wait. Results were sent within 24 hours.
Lovely, well maintained hospital. Caring and supportive staff. Limited parking but there's metered parking on the nearby roads.
Always a warm welcome here. Many thanks to Josh who helped me out over a mix up in appointments, for putting my mind at ease, and for explaining things in way I could understand such a lovely lady.. There is a small cafe on the ground floor to relax in afterwards over a coffee and cake where you are not rushed, a godsend after a diabetic eye test
Reception staff were extremely dismissive, greeting me with a bored ‘Yeah?’, as though an ill person is a burden. ‘Take a seat’ had no please, sir or thank you, or any standard politeness I’m used to in public service. They sound polite enough on the phone - perhaps that training can be reinforced for face to face interactions? I trust the appointment itself will be higher quality, and won’t make one feel so insignificant
I recently visited here for a routine orthopaedic appointment. There was a free parking space when I arrived but it's a fairly small car park so I think I got lucky. I wasn't sure where I needed to go upon arrival and the reception staff were very helpful. When I arrived at the orthopedic department there was no one else there so I saw the receptionist straight away who sent me for an x-ray. I sat down for 2 minutes at x-ray and was called through for my x-ray. I then headed back to the orthopedic department and waited for no more than 5 minutes before I was seen. I saw my consultant and was not rushed at all. I felt like he had plenty of time to answer any questions I had.
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