Navia Logistics Pty Ltd

Reviews, get directions and contact details for Navia Logistics Pty Ltd

About

Navia Logistics Pty Ltd is an Australian owned and operated Freight Forwarder. Started in 2003, it has now grown to offices in Melbourne, Sydney & Brisbane

Story

Customer driven outcomes mean customer driven services…. Navia Logistics has created a suite of services that allows for truly integrated international movements. Our aim is to partner with our clients to understand their requirements creating real world solutions.

Our services include:
• FCL import and export seafreight
• LCL import and export seafreight (largest independent and Australian owned consolidator)
• Airfreight import and export – IATA accredited
• High and Heavy freight moves
• Customs Clearance, tariff advice, tariff concession consultation and application
• Order management from purchase order level through to final delivery (Secure log in via NaviTrack)
• Container packing and unpacking
• Break bulk and awkward freight – air and sea (view our High and Heavy page)
• Project management (view our High and Heavy page)

Address: 54 Concorde Dr, Keilor Park VIC 3042, Australia

Phone: (03) 9331 5715

Website

ua.moc.aivan@ofni

State: Victoria

City: Keilor Park

Zip Code: 3042

Opening Hours

Monday: 8:30 PM – 12:00 AM
Tuesday: 12:00 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Horrible service. $500 storage fee for not taking delivery between 2nd - 8th of Jan. 

We are a very small disability equipment company and wheelchair wheels shipped to Australia.

The shipment by Navia was delayed and thus arrived in during the one week a year we are closed over Christmas and New Years. 

Navia did not mention that there would be a $500 storage fee and if we were to know then we would of opened up one day to take delivery.

Horrible service do not ever use this shipping company.

 8 years ago (09-01-2018)

After my initial review I got a call from the management of the company to tell me that I did not provide correct information for 5 days after the vessel has landed. I was told at 4pm on Monday that I had to pick up the goods by 3pm the next day or be liable for storage. my driver arrived late at 3:05pm but the crew (which I appreciate!) at the warehouse agreed to load the van. They got the package out but did not load it as said it was too long 375cm. However the van measurement is 380cm. Now I am liable even though they refused to load the van. In addition, I am being told that 23 hours to arrange pick up was "ample" time (quoted to reflect conversation exactly). I disagree. I suggested that the staff at Navia could have said that when the inspection was booked for Monday they COULD have said you will have less than a day to pick it up. The following is what I was told: "So we are waiting for them to complete their inspection, once complete I will let you know the outcome and collection date."
Update on review: Picked up the goods today which fit (no surprise) so no issues there. Was not charged overnight storage which I assume was at the request of Navia. Experience was turned around.

 8 years ago (08-03-2017)

Friendly crew who gave it 110% when I was in a pickle as a novice needing help with a shipment. Highly recommended

 9 years ago (13-01-2017)

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