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NAB

  1. Fannie Bay
  2. Northern Territory Atm

Reviews, get directions and contact details for NAB

Address: 7 Fannie Bay Pl, Fannie Bay NT 0820, Australia
Phone: 13 22 65
State: Northern Territory
City: Fannie Bay
Zip Code: 0820


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
NAB Darwin closed for 3 months for refurb. No extension of hours for other branches to take up slack or cover- and any attempt to phone gets the national "Your call is important....." blurb. No help to a business customer of 35+ yrs. Customer service...hah!!
I apologise regarding my recent feedback totally inappropriate due to impatience on my behalf. This bank is my favourite and as been fir a long time. When served the customer service is absolutely fabulous. My live and respect to the staff for there patience with customers.
best service from Shannon, he still want to help me to create a new bank account even though i was 1 hour late.... Thankyou
I have to hand it to this branch. I had some real drama with my card. And they did their best to sort it out for me. And they got it right There's still a staff shortage during some hours I think. And the lack of ticketing for cues is still an issue in all NAB branches. I'm pleased with this branch and it's staff. Watch out for peak times if you need to go in there though.
Several times have attended before the lunch time rush to find the line out the door. They seem to all take breaks when they’re busiest. NAB made a statutory profit of $6,364 MILLION in FY 2021, and it takes an hour to be seen. So I called. The NAB telephone banker couldn’t get onto the Darwin branch by phone surprise, so they sent an email on my behalf. I never received a response. And the reason for the phone call was to chase up some files paperwork over a month ago that has never been actioned. Once I was taken out of line, to be told only a teller could assist so I had to line up again. The deposit machine out the front has incorrectly counted cash. So slow. So unhelpful. So frustrating. And they’re making thousands of millions.
The worst service I have ever come across. It took over an hour to make two transfers and the line up was only 10 minutes of that. The teller that was supposedly helping me disappeared for 20 minutes while I was being served.
Extremely slow service for no obvious reason despite chronic under staffing.
If I could to leave a zero stars I would! Avoid this brunch! So slow and unhelpful, and there is always a very long queue whenever time you visit them. Looks like it's time for me to switch to another bank.
spent an hour in line to deposit money, got moved out of the line to put money through the atm but that messed up and had to wait for another 30 minutes behind 3 more people... an hour spent doing something that took 1 minute when I got to the counter
Went there with my partner to create a joint account, but she said theyre understaff and no one is available to do it. Fair enough. But she didn't bother asking our situation and creating my partners profile so we can create the account through phone call. Not a helpful lady and attitude at all. We went to another branch, same situation, but at least he was trying to find a solution which is to create profile first and call later so we don't need to waste our time keeping going to the branch.
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