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Michael Hill Pukekohe

  1. Pukekohe
  2. Pukekohe Jewelry Store

Reviews, get directions and contact details for Michael Hill Pukekohe

Michael Hill Pukekohe
"In 1979, Sir Michael Hill and his wife Christine opened their first jewellery store with a simple yet groundbreaking vision: to make fine jewellery accessible to everybody. 40 years later, Michael Hill has more than 300 stores in three countries. We remain committed to creating quality jewellery for our customers to cherish for a lifetime. From 1979 til now and into our future, one constant underpins all that we do: we're for love."
Address: 88 King St, Pukekohe 2120, New Zealand
Phone: 09-237 1068
State: Auckland
City: Pukekohe
Zip Code: 2120


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: 10:00 AM – 3:00 PM

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Reviews
The diamond came out of my ring, so took it in as we paid extra for life insurance with them. Unfortunately in the small print you need to take your ring in every six months for it to be covered. So they offered to send it off to get a quote to enquire how much it would cost to replace the diamond and reset. After a couple days they called saying $800. We said no and then we were able to pick up the ring when it was back in the shop a couple days later. The two stars are because at no point were we ever told the quote would cost. And were made to pay to get my ring back. Unlikely to buy from Michael Hill now, certainly wouldn't bother with their insurance or ever getting a quote again.
I'm very unsatisfied with your services. My partner bought this ring to propose to me, I only put it on during the proposal. Unfortunately, I don't like the ring, so I ask him to return it under the 30 day change of mind policy. When my partner brought the ring to them the first time, they told him he couldn't return it because the manager wasn't there. The second time, the manager look at the ring and said it has a tiny scratch on it, so they can't accept the return. What made me very very angry is that I only wore it once during his proposal!! And it was too big for my finger, so I couldn't have worn it for long anyway. How could it be scratched?? The ring may have already been scratched by the shop. My advice is to not buy from there or any other Michael Hill shop. Or the ring is such poor quality that once you put in on it gets scratched??? You could have the same terrible experience as me. Edit: After speaking with the Regional Manager, they said that once the ring has been placed upon your finger even once, it is classified as worn or used item. Their change of mind policy seems inherently flawed from the outset. I have never been more dissatisfied with the service I have received.
I haven't decided what I want yet, but I've been there twice and Nicole, kindly help me and orientated me, showing me numerous option. I just wanted to thanks her patience and recommend this shop because their products and their costumer service.
Amazing service, great knowledge. A great place to visit Had a visit today Amazng service
Great service. Got just what I wanted.
What a lovely kind and understanding team at Pukekhoe , thankyou for your patience and sence of humor. Very helpful and they gave me alteratives to help with the cost of repair.
Fabulously helpful staff, great attitudes, friendly & approachable. I had to return a faulty item without the receipt today. They couldn’t of been more accommodating.
Fantastic store and staff very helpful with ordering my Husbands wedding band as his hands were so big we had to do a special order staff were so helpful and friendly
Wonderful friendly staff who always make you welcome and are a pleasure to deal with
Lovely and helpful ladies in store, they helped me to find my ring size, so many nice pieces there
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