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Reviews, get directions and contact details for Michael Hill Mackay

Story

Michael Hill is a specialty retailer of fine jewellery and accessories. With over 300 retail stores across Australia, New Zealand, Canada and the USA.

Address: 2401 Victoria St, Mackay QLD 4740, Australia
Phone: (07) 4944 0355
State: Queensland
Zip Code: 4740


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: 10:00 AM – 4:00 PM


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Reviews
Terrible customer service, next time I would choose an entirely different business or independent jewler. Staff need to be trained a lot better I will not be recommending Mackay canelands Michael hill nor be purchasing from them
7 years ago (28-02-2018)
I would highly recommend not going anywhere near this store, they messed up a simple finance purchase then double charged instead of doing a credit which had to be fixed by the card provider, The store manager is rude and insulting and if you complain to head office they just brush you off and send the complaint back to the person you made the complaint about. Getting much better service, price and quality from an independent jeweler
8 years ago (09-04-2017)
Kind service, thorough, good product knowledge
8 years ago (06-08-2017)
When looking for an engagement ring I found the design variety good but the diamonds really dull and prices higher than they should be for those diamonds. But if you are not looking for diamonds then go ahead, you should be fine. After months of research allot of my questions about cut were diverted towards colour and carat size. The biggest impact to the actual sparkle of a diamond is cut quality and if the cut quality isn't up to scratch then even the whitest diamond will look boring, flat and dark. You CAN get extremely beautiful diamonds on an engagement ring, but not for a good price (price of a new car type of money at this store). If you want to have a better looking ring than most other blushing brides goto an independent jeweler.
10 years ago (04-02-2016)
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