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Reviews, get directions and contact details for McDonalds Mulgrave

McDonalds Mulgrave

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Resturant

Address: Springvale Rd & Wellington Rd, Mulgrave VIC 3170, Australia
Phone: (03) 9561 9111
State: Victoria
Zip Code: 3170


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
If im paying for a large drink, it should be filled as a large drink. Not an inch from the top. After asking if it could be topped up, I was told that she's just set the drink machine so that's what it fills. Principle of the matter here. Don't be lazy and just fill a large cup if someone pays for a large cup. Clean up your tables too.
Wow I’ve never seen such prehistoric maccas nuggies before that literally snap in half like a vanilla wafer 10/03/26 9pm. Cooks clearly don’t care about their jobs. Breakfast staff are great though.
Half my meal was missing and my coffee was hardly even warm. I went through drive through as it was quite late at night and was waiting in the waiting bay. The lady gave the food and left as I was checking I called out for her to return as I noticed the issues and she didn’t come back. Drive through was very busy I wasn’t going to drive back through to complain. I also was in pjs and couldn’t get out of the car so I tried to call multiple times and no answer.
My Husband and I visited the drive-through on Saturday afternoon at approximately 12:15pm. After placing our order, we drove to the payment window, but there was no one there, so we proceeded to the next window. We were then handed an order that wasn’t ours.nMy husband repeated our order back to the staff, only to be told there was an issue with our “payment” and that we needed to drive back around and re-order. This was extremely frustrating. Instead of resolving the issue there, why couldn’t the staff simply take our order again and ask us to wait in a waiting bay?nI understand that it was a busy time, but asking customers to drive all the way around again is not acceptable customer service. As a result, we chose to leave and went to another McDonald's instead.nThe lack of organisation, communication, and basic customer service skills was very disappointing. I will not be returning to this location.
I ordered a fillet o fish burger, when I opened it, the colour is very different. It seem like over fry or putting so long. The frozen coke when I bring home already half, I no even drink yet. Firstly was ordered medium frozen lemon and popping pearls. The girl in cashier said too liquid asking me if want frozen coke. I thought is exchange to frozen coke, so I agreed but it turned mixing frozen lemon&popping pearls with frozen coke. Weird colour, look disgusting. After I complain it change to frozen coke for me but there additional $1 they didn’t refund to me till I asked they. They said replace with 50cents ice cream. I agreed but what when I want to enjoy my food. Everything look no right, the food and drink. The colour and portion too. The worst McDonald’s I ever eat.nnNew discovery: cheese is just for half slice?
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