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Reviews, get directions and contact details for McDonald's

McDonald's
Address: 117 Princess St, Palmerston North, 4412, New Zealand
Phone: 06-357 9196
State: Manawatu-Wanganui
City: Palmerston North
Zip Code: 4412


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Ordered a kiwiburger and asked for no beetroot and a cheeseburger with no pickle.nBoth burgers came with pickle - even though there shouldn't be any in a kiwiburger in the first place.nSo funny, McDs. We will try Ruahine St next time.
The 2 usual cleaners didn't seem to be working on Sun 21 Apr 2024. But at least other staff could clear the tables & empty the rubbish bins. Customers like me had to leave our rubbish on the tables. it might be a busy time between 12.30 & 1 pm but no excuse as it spoilt an otherwise nice meal.
Walk into the store to see only 2 of 8 kiosks working, place has rubbish on tables, general untidiness and no one cleaning up… because of this ate our food in the car on a long drive instead of dining in. Could see multiple staff 8+ just milling around not doing very much while a couple hard workers rushed around. Food was warm at best but looked like it had been thrown together from across the room. This is sadly what happens when you have alot of young staff who don’t care too much about their job…
Visiting from out of town ordered from the kiosk and had to wait 30 mins for our order whilst they prioritised the uber orders over in store customers, we spent approx $50 for the misfortune, they missed my 4 Yr old grandaughters happy meal and it took 4 people to read my receipt before They took a extra 10 mins to fetch it, scowling at me for even pointing out their error.. Like how dare I. there was rubbish spilling out of every rubbish bin and every table was filthy. We opted to sit at the edge of the mc cafe counter which wasn't clean either. I was in the position that I could see coffee spilled all over the floor behind the counter and dirty cups on the floor which staff had been kicking on their way past. There was noone cleaning up at all.. This was appalling, I've visited many Mcdonald restaurants over the years and have never come across such a disgusting state of a store. Someone needs to go in and give the place a good shake up and review how they process the delivery orders, retrain the staff on customer service cleanliness and hygiene, it's not OK for them to scratch their hair or faces whilst preparing food. And goodness wear a hat or hairnet. Seriously a health inspection needs to be done. I'll never visit this store nor recommend it. The place is a total disgrace to the New Zealand McDonald's franchise. No stars for this garbage dump.
This restaurant NEVER gets your order correct. Always missing something and half the time the food is practically thrown in bags. I believe the Management to be the main one to blame. How can you not be aware of the poor product your staff are providing. Do better
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