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Reviews, get directions and contact details for McDonald's

"The McDonald's store in Banksia Grove WA offers a range of delicious juicy burgers, wraps, sides and drinks. Don’t forget to try our milkshakes or just enjoy a cup of the finest coffee. Visit the store today and try all of your favourites! Free WiFi available!"
Address: Corner Joondalup Dr & Pinjar Rd , Banksia Grove 6031, WA, AU
Phone: (08) 9405 8885
State: WA
City: Banksia Grove
Zip Code: 6031


Opening Hours

Monday: 00:00-00:00
Tuesday: 00:00-00:00
Wednesday: 00:00-00:00
Thursday: 00:00-00:00
Friday: 00:00-00:00
Saturday: 00:00-00:00
Sunday: 00:00-00:00


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Reviews
I orderd just a large coke from the app. It’s quite late at night so didn’t think it would be to busy. I know there is shortage of staff at the moment but the attitude i received from the staff was disgraceful. I don’t use that word very often but with the treatment i received I must use that word. I did table service and waited 30 minutes and they charged me and when i went to the counter they said I didn’t order it. They girl rolled her eyes and shook her head. I finally got my coke but will not be attending this store again. I will drive that extra 5 minutes to Tapping. Not happy with this.
Abysmal customer service. We ordered three Kit Kat frappès and not one staff member advised us prior to receiving them the store was out of whipped cream so we ended up paying full price. The wait time exceeded 15 minutes so this was highly inconvenient, particularly for drinks and a store that wasn't very busy. We were ultimately happy to accept the lack of whipped cream, so long as the staff agreed to our suggestion of receiving extra Monopoly tickets and the ones we were initially owed but weren't given. The drive-thru staff we dealt with didn't understand basic etiquette and spent several seconds staring at us, not breaking eye contact in a creepy fashion and expecting us to conjure up a solution to their problem. When we finally got referred to the manager, her tone was condescending and aggressive, her concern for our problem non-existent. She blatantly refused our request without explanation, slammed the door in our faces and evidently believed we weren't worth her time. We then asked for a refund, which she only agreed to provide if we gave our drinks back first. We asked her name because she wasn't wearing a name badge but she outright refused to tell us because, according to her, we didn't have that right. Despite this, her staff member Tamara was incredibly pleasant, calm and composed in the face of her manager's appalling behaviour. She was placating and empathetic to our situation, clearly an attitude she had to cultivate for herself if this manager is anything to go by. The only descriptors we could identify her by were that she was of Indian descent with long black hair and a noticeable eye squint. We tried to compliment Tawara to this manager but it was obvious she didn't care, either about customer feedback or that her staff member was being praised. We try to avoid making complaints because McDonald's staff are often young, impressionable teens exploited for cheap labour and certainly don't deserve anymore stress when they are frankly just doing their best but what we experienced was simply unacceptable in the hospitality and customer service industry. We can only hope this manager is reprimanded and properly educated on carrying herself better in front of customers because if not, she will continue to turn away customers and tarnish the reputation of the business.
Worst McDonald’s ever, manager was arrogant and rude, told customers who didn’t understand to move to the side and if we could read the screen. Pushing customers out the way instead asking them, really only was one manager even though it was busy they have to be better then that.
Went there at 2am. Was given cold food as usual. Nothing fresh. Patty must've been undercooked or something. I woke up.today with the runs and a bad stomach with bad after taste. I sropped going there for a long time, came back, and now it looks like no.more.visits to.McDonalds. So sad how bad the quality of the food has become.
Terrible service. It looks as they just threw the 2 meals I ordered in a bag. The fries spilt in the bag. Had to wait for 20 minutes to get it. I think they should notify the costumer in drive through that it takes that long.
The slowest McDonald’s I have ever been too , got kids working there don’t know what work is, 40 mins in the drive through for a medium fries probably going to be old and cold too Absolutely dissatisfied, need to look into there staff
Worst McDonald's. It is always full of flies and dirty. Takes them 10 minutes+ to get your order and they get it wrong. You also have to remind them to get your order very frustrating
Tried their chicken big Mac, most disgusting burger, I ever tasted, smothered in big Mac sauce, and it comes with pickles on 2 chicken patties, and let's face it, those patties are pretty bad. The fries old and dried, must have been sitting in the basket for a while, thought they were quick getting the meal to me. 1 out of 10. Got 2 comes with the choc piece in them, I was expecting a swirly come of ice cream, as has always been the norm, it was ice cream far more than could fit on the cone, tasted great, just very very messy, on my shirt, shorts, beard. Give an extra 4 because their takeaway cafe latte has improved out of sight finally.
annoyed. don’t usually have a problem here. ordered a big mac with no meat since i am a vegetarian. burger had meat on it.i’m glad i checked. they were busy, i get it everyone makes mistakes, so i politely asked them to remake the burger without meat, as that is what i ordered. i watch as the kitchen staff member simply takes the meat out of the burger, puts the meat back into the trays they store the meat, and the same burger is handed back to me. i politely explain how i don’t feel comfortable eating the burger and asked again for it to be remade from scratch and the kitchen boy rolls his eyes at me and reluctantly takes ten minutes to make me another burger.
You need to make sure you send out quality product as a paying customer wasn’t nice being served a thin Over cooked piece of chicken that’s if you could call it that was pretty much just dry skin. Waste of money just lucky my meal was the only one that got ripped off
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