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McDonald's

  1. Thomastown
  2. Bundoora Meal Takeaway
  3. Bundoora Food
  4. Lalor Restaurant
  5. Lalor Meal Takeaway

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McDonald's

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Resturant

Address: 30 Dalton Rd, Thomastown VIC 3074, Australia
Phone: (03) 9465 6188
State: Victoria
City: Thomastown
Zip Code: 3074


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
There were two of us, ordered fish burgers.nnFood comment: 1/5. First fish burger was very dry, there was some black powder on top of the cold burger bun. Same for the second fish burger, some black powder on top of the cold bun but the worts is that the fish fillet wasn’t fully cooked, heaps of extremely hot liquid came out of it and it burnt me several times. Please see the liquid in the first photo, there was more on the tissue but I decided to squeeze them out so that I could eat. Half of the fries were not eatable, very hard and crunchy inside out. They must have been fried too many times.nnService comment: 4/5. Great customer service, I think the front line staffs are nice but they just don’t have enough staffs. Maybe. So, because of that, I don’t want to complain to them over the counter, they have other things to do like, probably should clean up the place.nnAtmosphere comment: 0/5. This is simply the worst McDonald’s we have been to out of nearly twenty countries. See the photos, it was not busy, not many customers, but heaps of rubbish and wasted food everywhere. The environment is just so unhygienic, can you imagine the kitchen?
I did an app order. Received all of the wrong items and when I called they received the phone and as soon as I said app order they hung up on me. They did the same couple of times. I called them back and I said don’t hang up the phone and she didn’t speak and didn’t hang up and after that they blocked my number or disconnected their phone. That’s the worst service you could give to a customer.
Had home delivery, driver did a lap of the northern suburbs then back to Thomastown McDonald's then delivered stone cold meals. Order wasn't complete, was missing o e meal out of the order and to go with that we have a blonde hair in one of the meals as well. We don't have any blonde haired people in the house
I avoid this McDonald's where possible. My orders are always wrong, half the time when I order a happy meal they don't give it in a happy meal box, they just shove everything into the bag.nnToday I waited 26 minutes in the drive through and then got given the wrong coffee and my cheeseburger had BBQ sauce on it?nnThe staff are always standing around discussing their days and gossiping, which is probably why it's such an awful store. I understand that a lot of these are teenagers and young adults so I try not to get upset with them, but they need a serious change in management.
Staff are on fire. Efficient friendly and i just had the freshest fries and Angus burger ever from any Mc Donald's . Restaurant working exactly it should. Well done to the manager on today. I visited between 12.30 and 1.
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