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McDonald's

  1. Thomastown
  2. Bundoora Meal Takeaway
  3. Bundoora Food
  4. Lalor Restaurant
  5. Lalor Meal Takeaway

Reviews, get directions and contact details for McDonald's

McDonald's

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Resturant

Address: 30 Dalton Rd, Thomastown VIC 3074, Australia
Phone: (03) 9465 6188
State: Victoria
City: Thomastown
Zip Code: 3074


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
Refusal to provide fresh hot food.nMultiple times I’ve had hash browns and chips that have been re fried and when you ask for nuggets made fresh they will make you wait and then bring out old nuggets claiming they are fresh when they are barely warm let alone fresh. Staff just don’t care or have any respect for the fact that we are paying customers and we want good FRESH food.
McChicken without the chicken. Just a real inconvenience once you’re already home. They replace it but you still have to waste your time going back to get another one. Defeats the purpose of fast food. Pretty lame apology too.
This McDonald's location in Melbourne stands out for its exceptional cleanliness, making it one of the few in the area that takes great care in maintaining a tidy environment. From the dining area to the bathrooms, everything is well-kept, which is quite rare at fast food establishments. The toilets, in particular, are remarkably clean, a feature that is often overlooked but highly appreciated by patrons.nnHowever, despite the cleanliness, the staff's professionalism leaves much to be desired. While the food preparation quality is noticeably better than at many other McDonald's stores, the attitude of the cafe staff significantly detracts from the overall experience. The staff members can often be heard loudly discussing other colleagues or customers, which can be uncomfortable for guests sitting nearby. These conversations are easily audible, even from several tables away, creating an unprofessional and disruptive atmosphere.nnIn addition, the service itself lacks warmth and politeness. The cafe staff often present a dismissive demeanor, slapping the order down on the counter without making eye contact or offering any words of greeting. Their interactions are typically curt, leaving customers feeling as though they have done something wrong, even when they haven't. A simple smile or polite exchange could greatly improve the overall dining experience. A lack of training appears to be one factor affecting work performances, the delivery of food in a timely manner is extremely poor.nnIf it weren’t for the lackluster service, this McDonald's would easily earn a five-star rating. The food quality and cleanliness make it a solid choice, but the staff's lack of professionalism is a noticeable flaw.
Food was alright however the outlet was very very dirty.nPlease don’t use the restrooms- better to wait till you get home.
There were two of us, ordered fish burgers.nnFood comment: 1/5. First fish burger was very dry, there was some black powder on top of the cold burger bun. Same for the second fish burger, some black powder on top of the cold bun but the worts is that the fish fillet wasn’t fully cooked, heaps of extremely hot liquid came out of it and it burnt me several times. Please see the liquid in the first photo, there was more on the tissue but I decided to squeeze them out so that I could eat. Half of the fries were not eatable, very hard and crunchy inside out. They must have been fried too many times.nnService comment: 4/5. Great customer service, I think the front line staffs are nice but they just don’t have enough staffs. Maybe. So, because of that, I don’t want to complain to them over the counter, they have other things to do like, probably should clean up the place.nnAtmosphere comment: 0/5. This is simply the worst McDonald’s we have been to out of nearly twenty countries. See the photos, it was not busy, not many customers, but heaps of rubbish and wasted food everywhere. The environment is just so unhygienic, can you imagine the kitchen?
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