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McDonald's

  1. Orewa
  2. Orewa Food
  3. Orewa Restaurant
  4. Orewa Meal Takeaway
  5. Orewa Subway Station

Reviews, get directions and contact details for McDonald's

McDonald's
"McDonald's® has been New Zealand's favourite family restaurant since 1976. For almost 50 years, we've been providing millions of Kiwis with quality food that is served with a smile. With over 160 locations nationwide, Kiwis don't have to travel far to find their classic Big Mac and fries, a Happy Meal for the kids, or a great tasting cup of barista-made coffee. Almost everything we serve is sourced locally, and we take pride in supporting great New Zealand suppliers & their quality ingredients. There's dine in, Drive Thru & take out options, plus McDelivery® through our selected delivery partners and you can also keep track of the latest offers via the My Macca's app. We're also proud to be the mission partner to RMHC® New Zealand."
Address: Cnr Main Road & Florence Ave, 376 Hibiscus Coast Hwy, Stanmore Bay, Orewa 0931, New Zealand
Phone: 09-426 6000
State: Auckland
City: Orewa
Zip Code: 0931


Opening Hours

Monday: 6:00 AM – 11:00 PM
Tuesday: 6:00 AM – 11:00 PM
Wednesday: 6:00 AM – 11:00 PM
Thursday: 6:00 AM – 11:00 PM
Friday: 6:00 AM – 12:00 AM
Saturday: Open 24 hours
Sunday: 12:00 AM – 11:00 PM

Update Info

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Reviews
Formal Complaint Regarding Customer Experience at McDonald’s OrewannDear Mr. and Mrs. Harlock,nnI am writing to formally raise a serious concern regarding my experience at your McDonald’s Orewa restaurant on Monday, 3rd November, around 6:30 pm. I believe the situation reflects poorly on the management and operational standards under your franchise ownership, and I am seeking acknowledgment and corrective action.nnDuring my visit, I brought my Pro-Mantis 10 electric scooter inside the restaurant to keep it safe, as leaving it outside was not a viable option. When the store manager — a short, little Indian man — asked me to leave it outside, I explained my concerns and attempted to compromise by placing the scooter near the entrance, in a position that did not obstruct staff or other customers.nnAt the time, the restaurant was fairly quiet. Inside a mother with two children, another customer working on a laptop, and a small group of approximately five people seated in the corner. I only intended to make an order and leave — a simple and reasonable request.nnDespite this, the manager escalated the situation by calling the police and effectively denying me service. I found this response disproportionate, unprofessional, and entirely unnecessary. It also created an uncomfortable and unsafe environment for other customers.nnThis incident is particularly disappointing given that McDonald’s generally positions itself as a customer-focused and family-friendly establishment. I consider the behavior of the store manager during this encounter unacceptable, and it reflects a serious lapse in training, judgment, and adherence to reasonable customer service standards.nnI hope that, as the franchise owners, you take this matter seriously and ensure that your Orewa store reflects the values of safety, respect, and professional customer service.nnThank you for your attention to this matter. I look forward to your prompt response.nnSincerelynK Morehu
I went to get some sandwiches on Saturday night, and there was just one lady working at the front! She was serving over 20 people inside, and there were like, 10 cars in the drive-through line. I waited forever for my sandwiches. That poor girl was doing everything – making coffee, bringing food, serving the drive-through.nI've never seen anything like it!
Shocking customer service from from Filipino & Indian lady. No enthusiasm, rude expressions & unclear drive through instructions.nBlack curly hair also found in double big Mac. If I were the person to audit the restaurant I'm sure the staff would not be happy with what I'd have to say.
Food and staff are nice, but staff need to tighten up on regulating the premises at times, as so many young people come here and abuse the privilege of having somewhere to sit inside. I have walked in several times and there have been kids as young as 12 vaping INSIDE. There have been times where the entire downstairs area is full of young people absolutely trashing it with rubbish, vaping everywhere and yelling such foul language and it makes the overall experience extremely unpleasant. Management needs to crack down here.
Chicken burger pink inside.. Chips mushy soggy and tasteless.. Drunk people shouting and swearing in the store..
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