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Mary Titchener

  1. South Yarra
  2. South Yarra Jewelry Store

Reviews, get directions and contact details for Mary Titchener

Address: 35 Toorak Rd, South Yarra VIC 3141, Australia
Phone: (03) 9867 4100
State: Victoria
City: South Yarra
Zip Code: 3141


Opening Hours

Monday: Closed
Tuesday: 10:30 AM – 5:00 PM
Wednesday: 10:30 AM – 5:00 PM
Thursday: 10:30 AM – 5:00 PM
Friday: 10:30 AM – 5:00 PM
Saturday: 10:30 PM – 12:00 AM
Sunday: 12:00 AM – 4:30 PM

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Reviews
A wonderful jeweler with a deep and vast knowledge of antique jewelry. Mary has a true passion which is wonderful when buying or repairing jewelry with her. She always offers details and shares knowledge about any ring I am interested in or have purchased and brought to her. Thank you for the quality service Mary!
8 years ago (08-02-2017)
I had a really disappointing and unprofessional experience with this jeweller and would not recommend to anyone. I was quoted a price and a time for how long my piece would take to be resized and neither was met. I was told my ring would take 1 week and after 2 weeks with no word from them i called simply asking how long they expected until it would be ready. I was rudely told it would be another week (coming into the week of christmas) of which i was working every day. I was then told they were closing until late jan meaning i wouldn't be able to pick it up until feb, 2 months after quoted date! After i explained how this wasn't entirely acceptable and NOT what i was told when i took my ring there Mary said she would get the ring by friday so i could get it before feb. When i came in on the friday to pick up the ring i was charged $50 more than the quoted price for the courier to get it "rushed"...... it was 2 weeks late from their end how is that rushing? I was disappointed and let down by how unprofessionally this was treated and the ring is still too big. I didn't have time to dispute this in store and there were other customers so i didn't want to make a scene however i contacted Mary later to express my disappointment and i received no answer. If you value a professional and honest service i would recommend another jeweller
10 years ago (28-12-2015)
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