Manukau Gateway Motel

sooooo paru i wouldnt go there and service is crap wish i didnt have to give a star thoe
1 8 years ago (21-09-2016)

I booked and paid for my room seven days in advance but arrived to find they had accidentally booked it out to someone else the day before. As an apology they offered me a more expensive room free of charge and this is my review of that room........ The sheets, mattress and base were stained with blood and urine. The ranch slider had mouldy curtains, the smell of them intensified when the doors were open. The shower had mould growing on the walls and soap scum stuck to the of the corners of those walls and don't get me started on the toilet. Oh my goodness, cigarette smoke burns adorned the seat. The fridge had mould growing around the rubber seal of the door and it smelt foul like cheese vomit and rotten carcass . When I brought these issues to the attention of the staff, they were riddled with excuses and when I asked for my money back deciding not to stay, I was treated with disrespect and hate. I WILL NOT be recommending this motel to anyone. I have never been so disgusted in my life. I rate this hotel with 1 star because I hate it!
1 10 years ago (15-09-2014)

Full of homeless families at the moment
3 7 years ago (15-12-2017)

I DO NOT reccommend this place At ALL!! I have no idea why they are even still operating!! The place is a dump, the blankets pillows sheets and mattresses looked like they have NEVER been washed, there was blood spots and stains on the sheets and blankets that my children were about to sleep in, There was smoke butts on the floor and broken glass outside. . Highly disappointed YUCK!!!
1 8 years ago (01-08-2016)

The only good things about this motel is that it is walking distance to Manurewa Town Centre, the beds were very comfortable, the sheets were clean and the shower clean. A group of 5 ladies stayed for a weekend in March 2013 arriving on Saturday early evening. One of the units was available, and even though an email had been sent to the hosts to advise of arriving later than normal, the other unit was not ready and the ladies had to wait an extra half hour. The rooms were very, very basic, with not enough utensils and crockery in the kitchens, one of the toasters had to be replaced,and the icebox needed to be defrosted. There was also mould on the toilet window. Outside was very untidy with leaves and cigarette butts laying near our door. Correspondence by email was nil, and my husband had to ring the host to be advised that the booking was made, even though our payment was sent prior. It seemed as though the hosts had never ever stayed in a motel to see how it was run, or what equipment was necessary in the kitchen. We will not be staying there again, and certainly will not be recommending anyone.
2 12 years ago (19-04-2013)