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Macquarie Park Cemetery and Crematorium

  2. Osborne Park Cemetery
  3. Frenchs Forest Funeral Home
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Macquarie Park Cemetery and Crematorium
Address: Delhi Rd & Plassey Rd, Macquarie Park NSW 2113, Australia
Phone: (02) 9805 0499
State: New South Wales
Zip Code: 2113


Opening Hours

Monday: 8:00 AM – 4:00 PM
Tuesday: 8:00 AM – 4:00 PM
Wednesday: 8:00 AM – 4:00 PM
Thursday: 8:00 AM – 4:00 PM
Friday: 8:00 AM – 4:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed

Update Info

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Reviews
I would recommend considering other funeral directors instead of working with Christiney Foo. While she initially came across as compassionate and trustworthy, the follow-up communication was deeply disappointing. Families were not kept adequately updated, and responses to phone calls and emails were nonexistent. To make matters worse, family members were sent an invoice without being properly addressed, and inquiries about the invoice went unanswered. While her ability to speak Chinese is a plus, it may be more effective to work with another director and use an interpreter if needed. In such sensitive and emotional times, reliable communication is essential, and unfortunately, the service did not meet the necessary standard.
Unfortunately, I had a disappointing experience with Christiney Foo. Communication was a major issue as I struggled to get timely responses, which made the process unnecessarily stressful. I would recommend considering other funeral directors who may provide a more responsive and professional service to help ease this difficult time.
I have a bad experience with the people who organise the burial locations. My father unfortunately passed away during the pick of the covid. To be precise, 20th Jan 2021. It is a very emotional period in one's life, and dad being the first person who I had to organise the burial, I trusted people. We were shown the location of my father's grave on the day of the burial. There was no previous agreement and no one took us to the location prior. To add more, my father photo was lost in the documentation and I had to send it again. It took them more than 1.5 year to put my father's photo on the grave.
Thank you for your assistance is helping me locating my Grandma's grave site. It was my first visit and the lady at the desk gave me very clear information. Thank you.
My mother’s plaque was manufactured, and then put directly into storage due to a misunderstanding we cannot fathom has happened. We have tried to chase up several times over the past few months, wasting a lot of our time and energy at something that evidently was not properly followed up. Ordering and managing plaque installations should be a simple and straightforward process, but this was lengthened significantly and made a distressing matter by various parties at this cemetery.nnAlthough the matter has been resolved, this should not have happened in the first place. Grieving family members should not be responsible for chasing up the plaques of their loved ones.nnMy concern seems to have been echoed across other reviews here as well - I think it is time this cemetery steps up and provides better support and formal warnings for the staff managing this process.
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