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Reviews, get directions and contact details for Macquarie Park Cemetery and Crematorium

Macquarie Park Cemetery and Crematorium
Address: Delhi Rd & Plassey Rd, Macquarie Park NSW 2113, Australia
Phone: (02) 9805 0499
State: New South Wales
Zip Code: 2113


Opening Hours

Monday: 8:00 AM – 4:00 PM
Tuesday: 8:00 AM – 4:00 PM
Wednesday: 8:00 AM – 4:00 PM
Thursday: 8:00 AM – 4:00 PM
Friday: 8:00 AM – 4:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed


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Reviews
My mother’s plaque was manufactured, and then put directly into storage due to a misunderstanding we cannot fathom has happened. We have tried to chase up several times over the past few months, wasting a lot of our time and energy at something that evidently was not properly followed up. Ordering and managing plaque installations should be a simple and straightforward process, but this was lengthened significantly and made a distressing matter by various parties at this cemetery.nnAlthough the matter has been resolved, this should not have happened in the first place. Grieving family members should not be responsible for chasing up the plaques of their loved ones.nnMy concern seems to have been echoed across other reviews here as well - I think it is time this cemetery steps up and provides better support and formal warnings for the staff managing this process.
I recently had the privilege of working with Christiney Foo, a Senior Family Consultant at Macquarie Park Cemetery and Crematorium, and I cannot express enough gratitude for the exceptional service she provided.nnDealing with the logistics of bringing my father's ashes from Hong Kong was a challenging task, but Christiney made the entire process seamless with her end-to-end service and unconditional support. What sets her apart is her willingness to go above and beyond, even answering calls outside of regular working hours.nnChristiney's expertise became evident as she walked me through the various Burial Options, providing clear and comprehensive explanations. Her professionalism and attention to detail were instrumental during a difficult decision-making process. I felt reassured knowing that she was there to guide us every step of the way.nnChristiney's exceptional service has left a lasting positive impact on our family during a challenging time. Macquarie Park Cemetery and Crematorium is fortunate to have such a dedicated and knowledgeable Senior Family Consultant.nnThank you, Christiney, for your kindness, expertise, and unwavering commitment to providing top-notch service. I highly recommend Macquarie Park Cemetery and Crematorium, especially with professionals like Christiney Foo on their team.
Disgusting to have the bobcat/digger actively digging my great aunts grave a mere 15 minutes before the start of the graveside funeral. Incredibly insensitive and inappropriate. My grandmother is buried near by and we wished to visit her before the funeral but due to the digging ongoing we weren't allowed. On top of that all the grass was so unkempt. Not good enough for the morning of a funeral.
Terrible. The live stream was shameful- chopping out chunks of the service all over the place, distressing relatives who were too unwell to attend but tried to watch.nThe visuals that were supposed to be shown with the hymn were not shown and the wrong photo of the deceased was put up on the screen.nYou would think for the price paid, they could try a bit harder.
Christiney Foo has been amazing from the start. We purchased the lot a while ago and as and she went out of her way as part of the after sales service with having the headstone and interment arranged, even with our last minute requests. Thank you.
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