Macdonald's

I asked for my order to be cooked fresh but after waiting 10min this is what I received. As I am a chef I can see they just put the old chips in the oil and reheated them up as the chips are full of oil the same as my burger as well. The lady at the window did not say anything to me when giving me food. Berry disappointed

Other then the chips being a little bit soggy, as if they were fried up a while before i ordered, it was a very nice meal. Lovely place for kids to go and get a bite to eat and some of the better service I've had in a while. Kid-friendliness: Playground easily accessible. Wheelchair accessibility: Right next to the front door.

After waiting for 10 minutes to be served. I ordered 2 frozen fantastic and one frozen cokes. I had to wait 15 minutes for my order. They where only half frozen and I was also over charged. I think I give this store a miss.

Thank you McDonald's Gosnells for making me realise why I don't buy McDonald's regularly. The staff have no customer service and look like they don't want to be there. My Angus burger had more lettuce in the container than in the burger. We paid for 2 cokes and what got was more like slightly coloured soda water. Very poor McDonald's.

I like this place, it has a very convenient location for both ways of the main street and for the supermarket close by. It has a very small playground for toddlers, so if you have children 5+ this is not the place to entertain them. Medium size parking which gets full in the afternoon for the gym close by. Disability access and toilets available.

Last night we went to drive thru and a funny situation occurred. There was only 1 person taking orders and preparing the order. I was only here to buy a coffee which took them atleast 20 minutes to prepare. The poor guy was struggling as being the only person doing all the work. Very disappointing.

Terrible service at this store. After a 40min wait with cold food being sent back on 3 occassions I got a poor excuse from the poor excuse of a manager. Apparently it takes 40 mins to make fresh nuggets I call B/S on that They have also tried to kill my disabled client by loading up a burger with mustard when specified NO MUSTARD I will be making a formal complaint to maccas Head office for such appalling customer service. Dietary restrictions: When a customer is allergic to mustard and states No Mustard don't put it on there burger.

This place has gone way downhill. Haven't purchased in quite a while and normally great but last night's dinner was disgusting. My sons nuggets were dark and looked re-cooked 3 times, fries were stone cold, his sprite tasted like soda water, half a cheese slice in his chicken and CHEESE burger, and I couldn't even chew the pattie in my fillet of fish. Was like chewing cardboard as if it had sat there all day, and again stone cold. Even the dog wouldn't eat it. Lift your game Gosnells Maccas or you will end up with a bad rep!

Brooke served us through the drive through today and her service was absolutely impeccable, she was patient and professional. Furthering on from that the food was fresh and when I told the manager we had received good service she was so thankful to her team Well done guys

It's the 3rd time I have been into McDonalds Gosnells and received bad customer service I had waited a while before trying there again. This time the girl got my order wrong so I corrected it. Then when I read the receipt while waiting for the food I found she still had it wrong. Thank goodness another person fixed it up and I received what I wanted. After receiving my meal and sitting down to dine in at the restaurant, the Angus beef burger was cold. By then I couldn't be bothered going back up to complain. I really won't be back there. I'd rather find another McDonalds who has better customer service although they are becoming few and far between.