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Reviews, get directions and contact details for LJ Hooker

LJ Hooker
"We are Australia's strongest real estate brand. A home is where you make memories. It holds the hopes and dreams of every person who has ever called it home. When the time comes to make new dreams happen there's no better agency than LJ Hooker to help make your dreams come true."
Address: 1/25 Parap Rd, Parap NT 0820, Australia
Phone: (08) 8924 0900
State: Northern Territory
City: Parap
Zip Code: 0820


Opening Hours

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 8:30 AM – 12:00 PM
Sunday: Closed


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Reviews
Completely unethical and utterly deplorable service. Worst company I have dealt with for a long time. Between property managers who don't get back to you to giving you attitude when they do. Absolutely terrible customer service, words cannot express how much you need to avoid this company both property owners and tenants.
7 years ago (16-02-2018)
Customer service is non-existent. Anything requiring attention takes weeks. Underground garage in building over the road flooded. Communication and help was poor in the extreme.
7 years ago (07-02-2018)
Poor... I rented for three years with LJHooker. I have created a google account just to write this review. Each time I call I get transferred to an answering machine. The lady at the front desk will transfer you as soon as she can, it doesn’t matter whether the person she is transferring you to is even at their desk. The number they have for their company when you google search is incorrect... It took 5 days to get a rental reference sent to another realestate company so I could rent a new property after I moved. My new agent emailed them and called them on a number of occasions and so did I. I had to contact them after a week regarding my bond and vacate inspection. Their policy is three days for the inspection and to contact the vacating renter. They did not do this. They missed the last property inspection. Didn’t bother to reschedule. Customer service was consistently average.
8 years ago (14-12-2017)
Extremely poor customer service. If you are seeking to work with a professional realestate team, DO NOT work with LJ Hooker Parap, Darwin. Read the majority of the reviews, if I could give them zero stars, I would. They will not return calls, emails, or work to solve any issues regarding the property you're renting in a timely or professional manner. If you have an issue, it will be resolved in a matter of months, or not at all. Do yourself a massive favour - rent through another agency.
8 years ago (10-11-2017)
This team really treated me like family, they were always friendly and easy to deal with. In my experience - the best property managers I've found in Darwin.
8 years ago (25-11-2017)
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