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Life Interiors

  1. Abbotsford
  2. Fitzroy Furniture Store

Reviews, get directions and contact details for Life Interiors

Life Interiors
"Founded in 2006, Life Interiors is a Sydney based furniture retailer focusing on delivering fashionable and contemporary furniture to style-minded Australians. Featuring a wide range of exclusive Australian and imported brands, our ethos is to provide everyday Australians with designer furniture at an affordable price.Coronavirus InfoWe are committed to the health of our customers and team members as a priority, and are actively following the NSW Government and WHO guidelines, to ensure safe work environments, showrooms and deliveries.These measures will remain in place, and will continue to evolve with the rapidly changing situation. We hope to continue to serve you throughout, and thank you for your ongoing support and business."
Address: 336-338 Johnston St, Abbotsford VIC 3067, Australia
Phone: (03) 9005 8303
State: Victoria
City: Abbotsford
Zip Code: 3067


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: 10:00 AM – 4:00 PM

Update Info

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Reviews
I will never order from Life Interiors again!! I wish I read the Google reviews before I placed an order. Ordered 2 Queen size beds in August 2022 with ETA mid-October which was fine. I had to follow up ETA just to be advised there will be an extra month delay. Followed up again and there was another 2 week delay. Finally received confirmation early December and had to wait another 2 weeks for delivery from Sydney to Melbourne. Booked in my delivery 5 days before Xmas and not all cartons were delivered, one was missing. I have contacted Life Interiors numerous times and issue has not been resolved. Have now contacted the courier company, they think they have resolved the issue but am still waiting on confirmation for delivery. I business day to Xmas and still no bed!!!!! And still waiting on a refund for my Premium Plus delivery as this was not fulfilled. Miscommunication between Life Interiors and the courier.
Furniture is nice looking but won’t order from Life Interiors again. Originally ordered our dining table in January with a lead time expecting it into their warehouse on 1/3/22. We were happy to wait as this was the style we wanted. February we received an email saying the table had been delayed until April. In March we received an email saying the table was “Delayed- Currently in production”. In April we received the same news that it was once again “Delayed and Currently in Production” with an ETA of June. To be fair this is where I had had enough and contacted Life Interiors about what could be done. They agreed to refund me 10% of the price if I kept the order with them but stated there were no similar tables in stock that I could switch it out for. I agreed and so I continue to wait. Meanwhile they had a Sydney Warehouse sale and on Instagram I saw the SAME type of table I’ve been waiting 6 months for in stock and *gasps* for sale! Very frustrating that they could not arrange a shipment from Sydney to Melbourne for a table that is fully paid for and have now been waiting for 6 months. Cherry on top…. Tomorrow table was booked for delivery and I just received a voicemail saying the delivery has been cancelled due to delays and next available is July. ‍ Save your money and don’t buy through Life Interiors, spend a little bit more for some customer service.
If I could give 0 stars I would would! This company is absolutely terrible. Community service announcement:STAY AWAY! I bought a nealy $2000 couch at the end of July 2022. I was told it was in the Sydney warehouse however it was only given to the courier at the end of September and I received it after much chasing at the end of October. When it finally arrived, one of the legs attachment holes was mal-alighed and could not be used. I was told they could not replace it as the next shipment was in Feb 2023 and they would send a furniture repair man. Instead they put a task on airtasker for someone to assemeble the couch! Ofcourse he could not fix it! Not only was this terrible service but also increibly insulting. To get hold of anyone in their customer service team is also a joke with promises but no resolution. When I asked them to refund me and retreive their couch I was told they would have to see when couriers were available! So now I am stuck with a couch that is unusable, sitting in the middle of my living room and waiting for a $2,000 refund.
The customer service at this place leaves a LOT to be desired. I actually made the trek into the showroom to look at a bed that I have been interested in purchasing. I spoke to the consultant and she took my details and said she would email me answers to a couple of questions I had about the origin of the timber and assembly of the bed as there is very little info on the website and I wanted to be sure of these things before I purchased. NO email... I followed up with an email through the website - again NO email... But now I am getting SPAMMED with constant email trash now that they have my email address. I'm not even a disgruntled customer. I'm just a potential customer interested in buying something. Get it together Life Interiors!
I try to be as nice as possible but tbh this place is a lie. First of all, when I bought the couch in October, they said there was stock and will be delivered in a week, but in reality, it arrived a month later. This is a small deal for me but what made me angry was their manager CRAIG. He’s so fake. Initially he was serving nicely but as soon as I purchased the stuff he rushed me away. I bought the furniture before October 31st when the IG story showed there’s extra 10% for purchases 599+. As soon as I received the invoice, I went back to him and ask why it wasn’t discounted. His answer shocked me truly. He said, “Because you didn’t mention it. You should be the one to show me.” I stared at him without a verbal response. He then said, “Okay, it will be refunded back to you as soon as you received your furniture.” Well, I still haven’t. It’s not about the money, the discount. It’s about TRUST. That’s utmost important in running business. I love their furniture but I’ll never buy again.
Great experience shopping at Life Interiors. They have fantastic selection of dining chairs and I found the one I have been looking for at a good price. The staffs have been very helpful assisting with my queries and able to expedite my shipment.
DO NOT PURCHASE FROM THIS STORE!! All of the negative reviews should not be ignored. Firstly, you will be directed to a call center in the Philippines that these people conveniently hide behind, as there are no staff in Australia who are apparently free to take your call. They will then refer you to a "customer service" representative who will email you in 4 to 10 business days. You will have to go to extreme lengths and jump through multiple hoops just to try to have simple issue resolved. Furthermore, they will attempt to charge you a shipping fee to return the goods to their OWN warehouse, if you dare to cancel an order. They do not deserve to be in business and it is only a matter of time before there will be closing down sale for this woeful excuse of a furniture store.
Hi Faiz, Thank you for your time on the phone today. As discussed, I can confirm that we experienced a delay with your stools and they are now expected to arrive into our warehouse on the 22/01/23. We sincerely apologise for this delay. When your order arrives into our warehouse, it takes an additional 1-2 business days to pick and pack the order and arrange the courier. Once your order is with the courier, we will send you a confirmation email to say your order is on it's way, along with tracking information. From there your order is expected to be delivered within 7-10 business days. Is this reasonable and I have been waiting for it for a long time
This is the worst online experience I’ve ever had. Went to order a painting as a Christmas gift. I wish I’d read the reviews before ordering. The order was placed two weeks ago and it was ‘in stock’. I called them today, two weeks later to chase up on the order as I had not received any tracking details and got told that the item is out of stock and will take 5-6 weeks to arrive in shop, which excludes the delivery time despite the fact that I was able to purchase the item online 2 weeks ago. The lady on the phone tells me that it was out of stock when I ordered it. I mean why in hell was I able to purchase the item if it wasn’t in stock without any warning that it was going to take 6 weeks for it to be available again. I suggest having some integrity to tell your customers whether or not an item is in stock, BEFORE they pay good money for the products you have. Seems like they just want your guaranteed money without caring whether or not the product is available. Highly recommend you spend money elsewhere.
Terrible. Poor quality and poor communication. The product we ordered was delayed three times. We knew there was a wait because of supply chain issues, but constantly changing the delivery date at short notice including on the day in one instance can only be blamed on poor communication and management. The item itself looks nice but is poor quality. One screw could not be connected because the hot glue used on the product was blocking the joint.
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