Leading Appliances

Steve, Kylie & their fabulous team at Zapps made the labyrinth of appliance shopping for our Kitchen & Laundry renovation a walk in the park. The wide selection of quality brands was reassuring and Steve listened to what I had in mind & gave informative, helpful advice, but most importantly, to me..... SENSATIONAL very competitive prices. Appliances were delivered without any hassles in a timely manner. The level of customer service provided was impressive and nothing was any trouble. Thank you to everyone - it's nice to feel special!

Phenomenal service!! I bought a fridge, washing machine, vacuum and microwave from Zapps, im very happy with my purchases and the blokes delivered to my door and installed the machine and fridge. Thank you again so much. ill Be back !

Steve and Kylie are always happy to help with anything from enquiries , sales and beyond. Whether it’s personal or for our business they are our first choice . We need more small businesses in our little town that offer such good service

Very friendly and helpful staff that treat you like you matter. Fantastic store here in Charters Towers, Thank You Steve and Staff.

A big thank you to Stephen and Graham at Zapps Bi Rite Charters Towers for going above and beyond to help us out with our Engel fridge which decided to stop working while travelling through town on our way west. It was the secondary fuse!! : Highly recommend these guys when purchasing electrical goods - their customer service is second to none. Thank you!!

From the moment I phoned and asked a few questions about one of their products I spoke to Graham whom was so polite and helpful and didn’t mind my millions of questions. Excellent customer service does really make a difference especially in a small town.

Great, competitive pricing plus professional, friendly service via phone, email and onsite as well as facilitating the installation by a qualified electrician.

I had to buy a new air con unit for our investment property, and have always found the staff to be friendly and helpful over the phone. I have used them many times. Highly recommended.

Very helpful and very nice people to deal with. 100% satisfaction with our experience in this store in charters towers. Thanks guys.

The owners are friendly locals and we’re very helpful with my purchase.