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Reviews, get directions and contact details for Koru Lounge

Koru Lounge
Address: Ray Emery Dr , Auckland 2022, AUK, NZ
Phone: +64 800 736 000
State: AUK
City: Auckland
Zip Code: 2022


Opening Hours

Monday: 06:00-05:30
Tuesday: 06:00-05:30
Wednesday: 06:00-05:30
Thursday: 06:00-05:30
Friday: 06:00-05:30
Saturday: 06:00-05:30
Sunday: 06:00-05:30


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Reviews
Air New Zealand knows how to run a good lounge. They hit the right mix of nice food and drinks while providing adequate seating space for a big crowd of people in motion. Americans are easily impressed of course because many of our lounges are pretty dismal. It was entertaining here watching a bit of angst when the wine and beer was not offered immediately at 8:00 AM okay, me included, this of course was “sorted” by about 8:07 AM. All good.
Don't waste your time OR MONEY!! This is at the international terminal. It was a zoo, standing room only. Not so prestigious as they advertise!! We turned around and went back out to find a quiet spot outside! Better food there too. Two stars was because shower felt good and water pressure was awesome.
One of the better Air New Zealand domestics lounges. It can get crowded and seats are as always limited, but if you can squeeze in, you will find eventually some space. Highlight as always is barista made coffee, which never disappoint- one of the best. Also nice with finally some choice of healthy vegetarian and vegan food options ! Thank you for listening to requests! Service is swift and efficient with many staff members cleaning and restocking food, which certainly helps a lot. Lots of drinks to choose from including wines and beers and there is a bar as well if you are after something more fancy. Toilets are ok , but small and can be cleaned more often as it’s messy there with queues outside. Best highlight as usual is barista made coffee!
During my recent visit to the Air New Zealand Domestic Koru Lounge, I was pleasantly surprised by the tranquility, delectable snacks, and exceptional service. On a Sunday afternoon, the lounge was delightfully quiet, offering a serene and relaxing atmosphere. The lounge's selection of small snacks was impressive. There was a wide variety of options, catering to different tastes and dietary preferences. From savory bites to sweet treats, the choices were abundant and satisfying. I particularly enjoyed the well-curated selection of wine, spirits, and beer, which allowed me to unwind and indulge in a delightful beverage of my choice. The coffee served at the Air New Zealand Domestic Koru Lounge was of excellent quality. As a coffee enthusiast, I appreciated the attention to detail in preparing a flavorful cup of coffee. The baristas were skilled and friendly, ensuring that every cup was crafted to perfection. Whether it was a rich espresso or a creamy latte, the coffee experience was a definite highlight. What truly stood out during my visit was the overall service provided by the lounge staff. From the moment I entered, I was greeted warmly and made to feel welcome. The staff members were attentive, friendly, and professional, always ready to assist with any queries or requests. Their commitment to delivering excellent service contributed significantly to the overall enjoyment of my lounge experience. The Air New Zealand Domestic Koru Lounge truly offers a haven for travelers seeking a peaceful retreat. The quiet atmosphere, combined with the delectable snacks and beverage choices, creates a pleasant environment to relax and recharge. Whether you are looking to catch up on work, read a book, or simply unwind before your flight, this lounge caters to all your needs. In conclusion, I highly recommend the Air New Zealand Domestic Koru Lounge for its serene ambiance, diverse snack options, quality coffee, and outstanding service. If you have the opportunity to visit this lounge, you can expect a peaceful oasis where you can enjoy a variety of delicious treats, complemented by an impressive selection of beverages. The attentive staff members will ensure that your visit is a memorable one.
Amazing!! Staff was beautiful! Was such a great rest for our lay over. Being a qantas lounge guest I chose here instead
Hey this is the lounge to go. Nice environment, plenty of food choices and delicious. Usually not found among Airline lounges. On top of it, people there are friendly and helpful. Adrienne is particularly helpful in helping our check in. A kind, patient, and skillful employee is an asset of the airline. It’s just a coincidence that I visited two air New Zealand lounges in two countries in the past few days and both are excellent. Way to go!
Great Lounge. Top end shower facilities and bathrooms. Very clean, neat and tidy. Okay food selection but given COVID still reasonable. Excellent separate breakout spaces and plenty of privacy if needed. fast wifi !
Hearty meal at the Air NZ Kuro Lounge before the flight back to Christchurch!
Staff great. Facilities good. Drinks are plentiful. Food is OK if you're vegetarian, vegan or a rabbit. Much better/normal food at other regional lounges. Why are you catering to a small portion of the population and not your average Kiwi? Get the Dunedin curry in here. In fact, get all the Dunedin food in here.
A very crowded airport today, this may be due to the event on in Auckland yesterday. Despite this the queue was managed very quickly through the screening. This airport is like many others across the country, eateries, shops, people and bags, there was nothing that stood out as being very different.
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