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Kmart Dandenong

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Reviews, get directions and contact details for Kmart Dandenong

Kmart Dandenong
Address: McCrae St, Dandenong VIC 3175, Australia
Phone: (03) 9701 4500
State: Victoria
City: Dandenong
Zip Code: 3175


Opening Hours

Monday: 8:00 AM – 10:00 PM
Tuesday: 8:00 AM – 10:00 PM
Wednesday: 8:00 AM – 10:00 PM
Thursday: 8:00 AM – 10:00 PM
Friday: 8:00 AM – 10:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 8:00 AM – 8:00 PM

Update Info

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Reviews
Extremely poor customer service. I was standing at the customer service desk area for 30mins, pressed the service bell 5 times. One staff member walked in to the service desk and stated that no one will be at service desk for another 15mins. If there is a specified time for service desk, it should be written there so one doesn’t have to waste their time.
Enjoyable experience at Kmart Dandenong, made better by the staff member Ali. Directed me toward the floor mats when I asked. His biceps are great too.nnWould come back
Located within a plaza, but easy to find free parking just next to it. Was looking for a particular item which their online system said was in stock at this brach and when I couldn't find it, I got assistance from a staff who not only redirected me to the unexpected shelving and when she couldn't find it there either, she went to the back and got one for me from the back whilst also helping others on the way - amazing service but I think it was just credit to this one staff member. I do note that it took a while to get a hold of a staff but luckily found someone eventually, definitely lack of staff in this branch, and even items on the shelves seemed more in disarray here compared to other Kmarts. Check out wasn't near the exit as you'd expect, though it seems this is the newer system Kmart is putting in place in all their branches now. No surcharge on cards.
Went with family. Paid for items. 1 adult and child left ahead of myself and 2nd child. First adult had the receipt.nAs I left my son was seen with a $1 bag of lollies. She demanded my receipt. Told her it was on the receipt she just checked ahead of me.nI was made to look like I'd done something wrong.nSeriously put your checkouts at the exit and train your staff!
Downstairs, next to the food court which means you can kill two birds with one stone...nAlways pretty busy. A lot of self-serve. The 'Greeter' wasn't really in a very agreeable mood for a Greeter, go figure.
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